Facebook game "FarmVille 2" is stuck at the loading page on Ubuntu 16.04 x64

NEW
Unassigned

Status

()

Core
Plug-ins
P2
major
11 months ago
3 months ago

People

(Reporter: StefanG_QA, Unassigned)

Tracking

55 Branch
x86_64
Linux
Points:
---

Firefox Tracking Flags

(platform-rel ?, firefox55 affected)

Details

(Whiteboard: [platform-rel-Zynga], URL)

(Reporter)

Description

11 months ago
Mozilla/5.0 (X11; Linux x86_64; rv:55.0) Gecko/20100101 Firefox/55.0  (20170606100219)

STR:
1. Open Nightly 
2. Navigate and login to Facebook.com
3. Start Farm Ville 2 game
4. Observe

AR: The game is stuck at the loading screen
ER: The game should load without issue

The game is running correctly on Windows and OS X.

Comment 1

11 months ago
Is this bug 1370237?
Flags: needinfo?(stefan.georgiev)
(Reporter)

Comment 2

11 months ago
The game is not loading even when delete the mentioned file (pluginreg.dat) in the profile folder and restart Nightly. 

Flipping the following prefs does not make any difference as well - browser.tabs.remote.autostart.2 and dom.ipc.plugins.asyncdrawing.enabled
(Reporter)

Updated

11 months ago
Flags: needinfo?(stefan.georgiev)

Comment 3

10 months ago
WFM on Linux 64: I get the ask-to-activate prompt and can use it successfully.

I don't know what to do next about this bug.

Comment 4

10 months ago
I spoke too soon: I am seeing this get stuck right at the end of the loading screen. I'm going to reach out on our partner list.

Comment 5

10 months ago
This bug 1370743 has been filed about the same problem, although its reproducibility scenario at the time was a bit different.
platform-rel: --- → ?
Whiteboard: [platform-rel-Zynga]

Comment 6

10 months ago
Err sorry, I meant bug 1317995.

Comment 7

10 months ago
We worked with Adobe on gug 1317995 with async drawing, and that appears to be fixed in the latest Flash updates.

This bug on Linux has very similar symptoms but doesn't depend on async drawing (which doesn't even existing on Linux).
status-firefox55: --- → affected

Comment 8

5 months ago
I've noticed that this bug is now reproducing on Windows 10 using 52.5.2 esr - build 2.

Comment 9

3 months ago
Also reproducible on Windows 10 x64 on the Firefox Nightly 60.0a1(2018-01-31)(64-bit)
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