Improve the "Zarro Boogs found" message

VERIFIED FIXED

Status

()

--
enhancement
VERIFIED FIXED
2 years ago
6 months ago

People

(Reporter: sebo, Assigned: LastDreadPirate)

Tracking

({good-first-bug, ux-jargon})

Production
good-first-bug, ux-jargon

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [good first bug])

Attachments

(1 attachment, 1 obsolete attachment)

PR
45 bytes, text/x-github-pull-request
dylan
: review+
Details | Review | Splinter Review
(Reporter)

Description

2 years ago
While the idea behind the "buggy" message "Zarro Boogs found." is funny, the message may not be understandable to non-native English speaking persons and people that are not tech-savvy, as mentioned in bug 313647 comment 5. Therefore it can be a hurdle for those people when searching within Bugzilla.

For this reason it should be replaced by a more understandable (and serious) phrase like "Zero bugs found." or "This search didn't find any bugs.".

Sebastian

Comment 1

2 years ago
Posted patch bug1374266-v1.patch (obsolete) — Splinter Review
Assignee: query-and-buglist → mail
Status: NEW → ASSIGNED
Attachment #8882796 - Flags: review?(gerv)

Updated

a year ago
Assignee: mail → query-and-buglist
Status: ASSIGNED → NEW
Comment on attachment 8882796 [details] [diff] [review]
bug1374266-v1.patch

I'm sorry, but I will be unable to do this review. My apologies :-(

Gerv
Attachment #8882796 - Flags: review?(gerv)
We're not going to fix this. I'd accept a patch that adds some text below the humorous message explaining what it means, but the patch on this bug is more complicated than it needs to be.
Status: NEW → RESOLVED
Last Resolved: a year ago
Resolution: --- → WONTFIX
(Reporter)

Comment 4

a year ago
(In reply to Dylan Hardison [:dylan] (he/him) from comment #3)
> We're not going to fix this. I'd accept a patch that adds some text below
> the humorous message explaining what it means, but the patch on this bug is
> more complicated than it needs to be.

The patch contains simple replacements of ten lines. Can you please explain why that seems to be too complicated (especially more complicated than adding an explanational sentence)?
Also, I explained why the humorous message is counterproductive. What's the reason to stick to it?
And, why did you close the bug when you said you'd accept a patch that explains the message?

Sebastian
Flags: needinfo?(dylan)
I suppose it isn't wontfix, the patch is just not what I'd accept.

What I would accept is a message that doesn't break the existing tests (so zarro boogs still exists on the page).

For reference, all new messaging tries to adhere to https://design.firefox.com/photon/copy/voice-and-tone.html

If we were completely blind to history I'd not include the "cute" phrase (and this would be in following the photon guidelines for voice and tone)

But at this point -- after almost 20 years -- I'm not going to remove it.

Now that "no search results" page is dreadful. It doesn't actually contain any messaging at all!
"Zarro boogs found" is merely in the space where a number is expected.

So we should have proper messaging in the case of no results, somewhat similar to a 404 result.

Something like this:

<h2>Hmm, we can't find any bugs that match your search terms</h2>
<p>You may want to try using fewer or different search terms.</p>
Assignee: query-and-buglist → nobody
Severity: normal → enhancement
Status: RESOLVED → REOPENED
Component: Query/Bug List → User Interface
Flags: needinfo?(dylan)
Priority: -- → P5
Product: Bugzilla → bugzilla.mozilla.org
QA Contact: default-qa
Resolution: WONTFIX → ---
Summary: Replace "Zarro Boogs found." by something more understandable → Improve the "Zarro Boogs found" message
Version: unspecified → Production
Attachment #8882796 - Attachment is obsolete: true
Also, a particular bugzilla install can already change the "Zarro Boogs" message if they choose by editing the variables.none.tmpl -- which is one of the standard customization points.
What I'll focus this bug towards is making the entire "no results found" page better.
(Reporter)

Comment 7

a year ago
(In reply to Dylan Hardison [:dylan] (he/him) from comment #5)
> Now that "no search results" page is dreadful. It doesn't actually contain
> any messaging at all!
> "Zarro boogs found" is merely in the space where a number is expected.
> 
> So we should have proper messaging in the case of no results, somewhat
> similar to a 404 result.
> 
> Something like this:
> 
> <h2>Hmm, we can't find any bugs that match your search terms</h2>
> <p>You may want to try using fewer or different search terms.</p>

(In reply to Dylan Hardison [:dylan] (he/him) from comment #6)
> What I'll focus this bug towards is making the entire "no results found"
> page better.

Sounds good to me.

Sebastian
Keywords: good-first-bug
Priority: P5 → --
Whiteboard: [good first bug]
(Assignee)

Updated

8 months ago
Assignee: nobody → kcrndad
Posted file PR
Attachment #8997468 - Flags: review+
This will go out next week.
Status: REOPENED → RESOLVED
Last Resolved: a year ago8 months ago
Resolution: --- → FIXED
(Reporter)

Comment 10

6 months ago
(In reply to Dylan Hardison [:dylan] (he/him) from comment #9)
> This will go out next week.

It still didn't change here on BMO. What's the reason?

Sebastian
Flags: needinfo?(dylan)
It definitely did. The paragraph immediately following the historical jargon clearly states that nothing was found.
It perhaps should include more actionable language but that can be done in a followup bug.
Flags: needinfo?(dylan)
(Reporter)

Comment 12

6 months ago
Ah, sorry, I forgot that we concluded on the explaining sentence instead of rephrasing "Zarro Boogs found". So, everything's fine. Thanks!

Sebastian
Status: RESOLVED → VERIFIED
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