1378134 - Remove or update Help > Firefox/Nightly Tour to point to / restart new onboarding tour somehow

Status: NEW

(Firefox :: Tours, enhancement, P5)

Description

[:Gijs (he/him)]

The menuitem in the Help menu still points to the mozilla.org tour link, which then goes to SUMO. We should either remove the entry or ensure it starts the new tour.

Comment 1

[Francis Lee [:frlee]]

hi Cindy,

could you please comment on this? not sure if this should be considered as project scope.

Comment 2

[chsiang]

I think it makes sense to redirect that link to the new product page that's under development. Michael, what do you think?

Comment 3

[Verdi [:verdi] Best to slack me]

(In reply to chsiang from comment #2)
> I think it makes sense to redirect that link to the new product page that's
> under development. Michael, what do you think?

Yes. We should also update the default bookmark that points to the sumo page to go to the new product page.

Comment 4

[KM Lee [:rexboy] (inactivate after Sep. 22)]

It's just a preference change for the tour URL,
http://searchfox.org/mozilla-central/source/browser/app/profile/firefox.js#224

but we need some unique URL to indicate that the overlay should be opened
upon opening newtab page, like adding a hash "about:newtab#onboarding".
But I remembered that Activity stream may need the hash for their development.
Kate, do you have any updates on using hash for Activity stream?

Comment 5

[Verdi [:verdi] Best to slack me]

(In reply to KM Lee [:rexboy] from comment #4)
> It's just a preference change for the tour URL,
> http://searchfox.org/mozilla-central/source/browser/app/profile/firefox.
> js#224
> 
> but we need some unique URL to indicate that the overlay should be opened
> upon opening newtab page, like adding a hash "about:newtab#onboarding".
> But I remembered that Activity stream may need the hash for their
> development.
> Kate, do you have any updates on using hash for Activity stream?

Cindy and I were talking about having the menu item open a webpage (to be developed) and not the overlay tour. This way it's always accessible, even if the person has completed and dismissed the tour.

Comment 6

[Francis Lee [:frlee]]

based on previous comment, remove whiteboard tag.

Comment 7

[Kate Hudson :k88hudson]

We aren't using the hash for anything that will ship in AS for 57, although it may be used in the future.

Comment 8

[Matthew N. [:MattN]]

(In reply to Francis Lee [:frlee] from comment #6)
> based on previous comment, remove whiteboard tag.

Just because it's not about the onboarding overlay doesn't mean it wouldn't fall under the onboarding team scope IMO…

Comment 9

[:Gijs (he/him)]

(In reply to Verdi [:verdi] from comment #5)
> (In reply to KM Lee [:rexboy] from comment #4)
> > It's just a preference change for the tour URL,
> > http://searchfox.org/mozilla-central/source/browser/app/profile/firefox.
> > js#224
> > 
> > but we need some unique URL to indicate that the overlay should be opened
> > upon opening newtab page, like adding a hash "about:newtab#onboarding".
> > But I remembered that Activity stream may need the hash for their
> > development.
> > Kate, do you have any updates on using hash for Activity stream?
> 
> Cindy and I were talking about having the menu item open a webpage (to be
> developed) and not the overlay tour. This way it's always accessible, even
> if the person has completed and dismissed the tour.

This would be fine, but we should either do this or hide the item for 57, IMO. Leaving it there and then having it open the old tour, but then redirect to SUMO, seems undesirable. I agree with Matt that making this decision and, ideally, implementing it, seems like something for you and/or the rest of the onboarding team to do, so I'm reinstating the whiteboard flags.