Create SUMO article to help with and explain Accessibility features/services.

RESOLVED FIXED in Firefox 57

Status

support.mozilla.org
Knowledge Base Content
P1
normal
RESOLVED FIXED
11 months ago
9 months ago

People

(Reporter: yzen, Unassigned)

Tracking

unspecified
2017Q3
Dependency tree / graph

Firefox Tracking Flags

(firefox57+ fixed)

Details

(Whiteboard: aes+, URL)

(Reporter)

Description

11 months ago
In scope for Firefox 57 we are adding an accessibility indicator (bug 1383051) that will be visible in the titlebar/tabbar similar to private browsing indicator; we are also adding a privacy preference related to accessibility (bug 1384567) that allows third party accessibility services to access Firefox.

The preference will have a Learn more link that will point to the SUMO page explaining implications of allowing or restricting access to accessibility services, its effect on performance and memory footprint.

Similarly, when accessibility indicator is visible (meaning Firefox accessibility features are active) a user would be able to click on the indicator and navigate to the above SUMO page.

In addition that page would inform users on how to check what accessibility service has requested accessibility features in order to make an informed decision to disable accessibility or keep it enabled.
(Reporter)

Comment 1

11 months ago
I think if we had a URL for the article, not the article itself, the features in the blocked bugs could land.
(Reporter)

Updated

11 months ago
Flags: needinfo?(jsavage)

Updated

11 months ago
Component: General → Knowledge Base Content
Product: Firefox → support.mozilla.org

Comment 2

11 months ago
I've started putting bullet points together for this sumo page. Welcome edits from everyone.

Updated

11 months ago
No longer blocks: 1384567
Depends on: 1384567

Updated

11 months ago
Whiteboard: aes+

Updated

11 months ago
Depends on: 1393987
(Reporter)

Comment 3

11 months ago
I believe the URL is https://support.mozilla.org/en-US/kb/accessibility-services . Still being reviewed but I think it is reserved.

Comment 4

11 months ago
Ok I think that doc is complete now. Joni over to you. FYI this feature is targeting 57 rollout.

The url for the Learn more link is (copied from my nightly):

https://support.mozilla.org/1/firefox/57.0a1/WINNT/en-US/accessibility
Flags: needinfo?(jsavage)
Target Milestone: --- → 2017Q3

Comment 5

11 months ago
Oops, sorry.
Flags: needinfo?(jsavage)
Priority: -- → P1

Comment 6

10 months ago
(In reply to Yura Zenevich [:yzen] from comment #3)
> I believe the URL is
> https://support.mozilla.org/en-US/kb/accessibility-services . Still being
> reviewed but I think it is reserved.

I made a few small revisions to the article and approved it. I didn't mark it ready to localize since Joni Savage may want to make additional revisions.

Comment 7

10 months ago
I think the description box under "My Accessibility Services indicator is visible, what does this mean?" needs some sort of header or explanation. That data doesn't seem connected to the "find this entry in about:support" text. Other than that, lgtm!

Comment 8

10 months ago
(from comment #7)
> I think the description box under "My Accessibility Services indicator is
> visible, what does this mean?" needs some sort of header or explanation.
> That data doesn't seem connected to the "find this entry in about:support"
> text. Other than that, lgtm!

To Joni: Can you review the https://support.mozilla.org/en-US/kb/accessibility-services SUMO KB article? 

Also, the Learn more link https://support.mozilla.org/1/firefox/57.0a1/WINNT/en-US/accessibility (copied from my nightly) should go to the SUMO KB article but instead I get a "Page Not Found".

Comment 9

10 months ago
[Tracking Requested - why for this release]:
sumo article bug for a feature shipping in 57.
tracking-firefox57: --- → ?
I caught this nit just now: users on Mac and Linux won't get instantiator info in about:support, so https://support.mozilla.org/en-US/kb/accessibility-services#w_my-accessibility-services-indicator-is-visible-what-does-this-mean might confuse those users.
(I mean instantiator client info)

Comment 12

10 months ago
Tracked for 57
status-firefox57: --- → affected
tracking-firefox57: ? → +
Thanks for putting the content together, and Alice, thank you for publishing it. I've set up the in-product URL on our end now to redirect to the article.

I've also marked it for localization.

(Thanks to Noah too, for bringing this to my attention).
Flags: needinfo?(jsavage)

Updated

10 months ago
Status: NEW → RESOLVED
Last Resolved: 10 months ago
Resolution: --- → FIXED
status-firefox57: affected → fixed

Updated

9 months ago
Depends on: 1408113
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