1409395 - After update to nightly 20171017100127, impossible to open usual profile

Status: VERIFIED FIXED

(Firefox :: General, defect)

Description

[Clément Lefèvre]

Attachment: Broken nightly look

With 20171017100127 update, opening usual profile is resulting in a totally broken Nightly. Opened tabs have disappear, hamburger menu is broken, everything looks kinda unusable. See the joined screenshot to see how does it look.

Creating a clean profile make it behave correctly though.

Comment 1

[Clément Lefèvre]

:RyanVM working on the regression window right now.
Updates blocked as of now to avoid more affected users.

Comment 2

[Clément Lefèvre]

Problem reproduced by different people on macOS with 10.9 and 10.13 at least.
Updates were not yet available on Linux and Windows to see if those were affected either.

Comment 3

[Ryan VanderMeulen [:RyanVM]]

It affects Windows too.

INFO: Last good revision: 3d7a9563f96605c1dce7f8640a5b7e963b32497c
INFO: First bad revision: e6ee25ad6a9fbd6567b0ec1723d18f670eed3a2c
INFO: Pushlog:
https://hg.mozilla.org/integration/autoland/pushloghtml?fromchange=3d7a9563f96605c1dce7f8640a5b7e963b32497c&tochange=e6ee25ad6a9fbd6567b0ec1723d18f670eed3a2c

Let's get bug 1407351 backed out ASAP.

Comment 4

[Bill Johnson]

This affects Linux also.  My Android builds that I built from the same source under Linux appear unaffected.  My windows build is still in progress.

Comment 5

[Ryan VanderMeulen [:RyanVM]]

Bug 1407351 backed out. I'll respin nightlies as well.

https://hg.mozilla.org/mozilla-central/rev/f27105b62753c71ecadad2f8d632ec7e5ac96bbd

Comment 6

[Mike de Boer [:mikedeboer]]

Clément, are you able to get any (error) messages from the console with this broken build? If the console doesn't open, you might be able to get some info when you start the firefox binary from the command line in a Terminal window.

Comment 7

[Clément Lefèvre]

(In reply to Mike de Boer [:mikedeboer] from comment #6)
> Clément, are you able to get any (error) messages from the console with this
> broken build? If the console doesn't open, you might be able to get some
> info when you start the firefox binary from the command line in a Terminal
> window.

No, terminal doesn't show anything useful), and UI is totally unusable, everything is broken into it.

Comment 8

[Bill Johnson]

Attachment: stdout and stderr from Linux

As promised this is terminal output from running my Linux 64-bit build.

Comment 9

[Mike de Boer [:mikedeboer]]

Thanks, Bill! That's super helpful.

Comment 10

[Ryan VanderMeulen [:RyanVM]]

mozregression showed the following stdout on a Windows opt build:
INFO: IPDL protocol error: [PNeckoChild] Received an invalid file descriptor!
INFO: IPDL protocol error: [PNeckoChild] Received an invalid file descriptor!

That's all there was. No clue if it's relevant or not.

Comment 11

[Justin Wood (:Callek)]

Fwiw, I dropped all updates from nightly -latest blob in Balrog. And then re-enabled updates.

what this means specifically is that as soon as the new updates from this backout finish, users will get them, but won't get an update until then.

I used the minimal blob Nick wrote in https://bugzilla.mozilla.org/show_bug.cgi?id=1404016

Comment 15

[Michael Henretty [:mikehenrty][:mhenretty]]

Attachment: [Logs] from Nightly trying to shut down

I've noticed a couple of interesting things about this. First, Nightly sometimes has a really hard time shutting down. Firefox will utilize all my cores for about 30 seconds, and then I will get cpu temperature warnings in my journal.

I also see this line:
Oct 17 16:27:49 mikehenrty-arch gvfsd[690]: got no contact to IPC$

Running Nightly from command line produces nothing in the terminal window for me.

Comment 16

[Bill Johnson]

I am unable to duplicate this issue with my WIndows 64-bit build.  SO, it would seem to be Mac and Linux only.

Comment 17

[Ryan VanderMeulen [:RyanVM]]

It affects Windows, as I said in comment 3.

Comment 18

[Bill Johnson]

(In reply to Ryan VanderMeulen [:RyanVM] from comment #17)
> It affects Windows, as I said in comment 3.

Must be something different about my Windows profile then.

Comment 20

[Andrei Petcu]

I just updated on my other GNU/Linux machine and it works fine. I did it for 2 builds with 2 different locales (English and Romanian). Same profile for both. No issue.

I think I might know what happened on my other machine. I had a Firefox ESR v52 running and maybe after the Nightly update, the profile was opened with ESR instead of Nightly. I know there are some incompatibilities between versions pre54 and postv54. I opened the profile in Firefox ESR and it worked fine. It was still messed up in Nightly.

Comment 21

[Virtual_ManPL [:Virtual] 🇵🇱 - (please needinfo? me - so I will see your comment/reply/question/etc.)]

I'm confirming that bug is fixed, starting in latest Mozilla Firefox Nightly 58.0a1 (2017-10-17)
[Built from https://hg.mozilla.org/mozilla-central/rev/f27105b62753c71ecadad2f8d632ec7e5ac96bbd],
so I'm marking this bug as VERIFIED.
Thank you very much! \o/