MDC1 moonshot chassis 7 is reporting a failed PSU

RESOLVED FIXED

Status

Infrastructure & Operations
DCOps
RESOLVED FIXED
2 months ago
18 days ago

People

(Reporter: dividehex, Assigned: van)

Tracking

(Blocks: 1 bug)

Details

(Whiteboard: REQ0204342)

(Reporter)

Description

2 months ago
moon-chassis-7.inband.releng.mdc1.mozilla.com

I'm not sure if the power supply has actually failed or if there is just no power supply there.  Chassis 7 is the partially full chassis but the console does show a serial # for the 'failed' PSU, so I assume it exists and has really failed.

It also might be that the PSU power cable to the pdu is unplugged.

Power Supply 2:
  Status: Failed
  Product Name:  HP POWER SUPPLY
  AC Input Status:  Failed
  Capacity:  N/A
  Current Power Usage:  N/A
  Serial Number:  5CRHQ0BLL485F9
  Spare Part Number:  704604-001
  Firmware Version:  0x000
(Assignee)

Comment 1

a month ago
opened REQ0204342 with QTS for remote hands to take a look. if issue is a hardware failure, will open case with HPE.
Assignee: server-ops-dcops → vle
Whiteboard: REQ0204342
(Assignee)

Comment 2

a month ago
QTS reported loose cable. issue is resolved.
Status: NEW → RESOLVED
Last Resolved: a month ago
Resolution: --- → FIXED
(Reporter)

Updated

18 days ago
Blocks: 1428159
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