1440731 - Retention policy related with "Delete messages more than X days old" stopped work

Status: RESOLVED INVALID

(Thunderbird :: Folder and Message Lists, defect)

Description

[piomiq]

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/64.0.3282.168 Safari/537.36 OPR/51.0.2830.40

Steps to reproduce:

In "Retention policy" I set option "Delete messages more than 1 day old" for folder Trash and Spam


Actual results:

Messages are not deleted. Today is Feb 23, 2018 and I have in mentioned folder messages coming from Feb 2nd, 2018.
As far as I remember it worked at January 2018.


Expected results:

Messages older than 1 day (as I set) should be removed from folders on which I set "Retention policy"
Version is: 52.6.0 (64-bit), works on GNU/Linux (Antergos)

Comment 1

[piomiq]

Attachment: thunderbird_rentention-policy.png

Comment 2

[piomiq]

I'm not sure how it works. I mean deleting messages according option: "Retention policy -> Delete messages more than 1 day old", but I think very unpredictable. Today I checked both folders where messages stuck, and magically all older than 1 day have been removed :/.
Email box with folders I tested is working with IMAP protocol (default settings). Email box is present on o2.pl server.

I start computer every day. It doesn't work more than 1 day, so with end of day is turned off and next day turned on. Thunderbird 
is running with my KDE/Plasma session.
I wonder why sometime messages just stuck in folder for many days and one day are removed.

Comment 3

[piomiq]

I use the newest stable version of Thunderbird (just because I use Antergos distribution - rolling release type).
Recently I noticed that messages are removing according policy only when I open proper (Trash) folder (just click on it). Otherwise messages are collected. When I don't open this folder through several day I'm able to find there several a lot of messages). I'm not sure is this intended behaviour or not.

Comment 4

[Matt]

Thunderbird does not download messages in the junk or trash folder unless you open them.

I think you will find if you use the synchronisation tab (next to the retention policy) to mark the folder for offline use that then the mail retention policy will apply. Thunderbird can not mange mail it knows nothing about.

Comment 5

[Wayne Mery (:wsmwk)]

per Matt ...