1441804 - Learn More sumo page for Cookies and Site Data is out of date

Status: RESOLVED FIXED

(support.mozilla.org :: Knowledge Base Content, task)

Description

[Adrian Florinescu [:aflorinescu]]

[Environment:]
Windows 10x64, Windows 7 x32, Mac Osx10.12
60.0a1 20180227220155

[Steps:]
1.Launch Firefox
2.Go to about:preferences#privacy
3.Click "Learn more" link from Cookies and Site Data section.

[Actual Result:]
Page https://support.mozilla.org/en-US/kb/permission-store-data?as=u&utm_source=inproduct is opened.
The data presented doesn't seem up to data and also a warning is shown:
"This article is no longer maintained, so its content might be out of date. "

[Expected Result:]
The sumo page to which Learn More redirects to should be accurate and up to data.

Comment 1

[Johann Hofmann [:johannh]]

Note that the article is currently linked from the release build as well, so I wouldn't change it immediately, but yeah, we should update the article before the new changes go into release.

Comment 2

[Alice Wyman]

https://support.mozilla.org/en-US/kb/permission-store-data was temporarily archived because it needed a rewrite.  See bug 1313602 comment 25  (I'll needInfo Joni).

Comment 3

[Alice Wyman]

(from comment #2)
> https://support.mozilla.org/en-US/kb/permission-store-data was temporarily
> archived because it needed a rewrite.  See bug 1313602 comment 25  (I'll
> needInfo Joni).

Related discussion (posted March 25, 2018):
https://support.mozilla.org/en-US/forums/knowledge-base-articles/712944 [Attn: admin] KB updates needed (Cookies and Site Data preferences in Fx60)

Comment 4

[Alice Wyman]

In case it helps:
To unmark the https://support.mozilla.org/en-US/kb/permission-store-data article as obsolete and/or edit the content, go to the history and select the last revision, https://support.mozilla.org/en-US/kb/permission-store-data/revision/149109
Click on "Edit article based on this revision"  which takes you here:
https://support.mozilla.org/en-US/kb/permission-store-data/edit/149109
If you just want to un-archive the article: Edit the Description, clear the "Obsolete" checkbox and click "Save description".

Comment 5

[Joni Chan]

I've updated the article. Please take a look and comment with any suggestions: https://support.mozilla.org/kb/storage.

I've pasted the content into a Google Doc if that's easier to make suggestions: https://docs.google.com/document/d/1enf3AkRG_y5p54tC5aQcf_TvDLKB_z-yipxjSEMZ7rw/edit?usp=sharing

Comment 6

[Joni Chan]

Need infoing Johann to take a look at the draft too.

Comment 7

[Alice Wyman]

I recently updated https://support.mozilla.org/kb/delete-cookies-remove-info-websites-stored for fx60 and it includes more detailed information on managing cookies and site data for a single domain. I think that the two articles should be cross-linked or possibly merged.

Comment 8

[Adrian Florinescu [:aflorinescu]]

Redirecting the NI to Cristian.

Comment 9

[Alice Wyman]

(In reply to Johann Hofmann [:johannh] from comment #1)
> Note that the article is currently linked from the release build as well, so
> I wouldn't change it immediately, but yeah, we should update the article
> before the new changes go into release.

(In reply to Joni Savage ("need info" me) from comment #5)
> I've updated the article. Please take a look and comment with any
> suggestions: https://support.mozilla.org/kb/storage.

I have a revision that's pending review, to include content for fx57+  
https://support.mozilla.org/en-US/kb/storage/revision/160441

Comment 10

[Alice Wyman]

(In reply to Joni Savage ("need info" me) from comment #5)
> I've updated the article. Please take a look and comment with any
> suggestions: https://support.mozilla.org/kb/storage.
> 

(In reply to Joni Savage ("need info" me) from comment #6)
> Need infoing Johann to take a look at the draft too.

(In reply to Adrian Florinescu [:AdrianSV] from comment #8)
> Redirecting the NI to Cristian.

The Apr 24, 2018 update to the article was not marked ready for localization and there are still NeedInfo requests pending. I  made some new edits to https://support.mozilla.org/kb/storage and I published my revisions without marking the changes ready to localize.  A localizer is now asking in https://support.mozilla.org/en-US/kb/storage/discuss/7238?#post-16488 whether it is possible to translate the updated article.

Comment 11

[Johann Hofmann [:johannh]]

This looks pretty good to me, thank you for updating the articles!

Comment 12

[Johann Hofmann [:johannh]]

One thing I was wondering is whether it would make sense to merge these two articles somehow:

https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
https://support.mozilla.org/en-US/kb/storage

Since they both address the same basic issue (deleting stuff websites know about you), but they don't convey what we intended to convey with our new UI (that localStorage and cookies go hand in hand and you probably want to delete both in most non-developer use cases).

Comment 13

[Alice Wyman]

(In reply to Johann Hofmann [:johannh] from comment #11)
> This looks pretty good to me, thank you for updating the articles!

Thank you.  I marked the article RFL.

(In reply to Johann Hofmann [:johannh] from comment #12)
> One thing I was wondering is whether it would make sense to merge these two
> articles somehow:
> 
> https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-
> stored
> https://support.mozilla.org/en-US/kb/storage
> 
> Since they both address the same basic issue (deleting stuff websites know
> about you), but they don't convey what we intended to convey with our new UI
> (that localStorage and cookies go hand in hand and you probably want to
> delete both in most non-developer use cases).

I'll leave that up to Joni.

Comment 14

[Alice Wyman]

The Cookies and Site Data "Learn more" page https://support.mozilla.org/kb/storage has been updated for fx63. The related article https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored article mentioned in comment 12 has also been updated for fx63. Can this bug be closed?

Comment 15

[Johann Hofmann [:johannh]]

That seems good to me, thanks!