Closed Bug 1462424 Opened 7 years ago Closed 7 years ago

[MDC1] Please check/reseat moonshot moon-chassis-2 10th cartridge

Categories

(Infrastructure & Operations :: DCOps, task)

task
Not set
normal

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: dhouse, Assigned: van)

References

Details

(Whiteboard: REQ0228154 )

In MDC1, cartridge #10 has problems booting and powering on/off. From the ilo, it shows as having no memory installed. Please power off and reseat the cartridge and memory. moon-chassis-2.inband.releng.mdc1.mozilla.com c10n1 Cartridge Serial number CN67200E0H ``` hpiLO->show node info c10n1 c10: #Cartridge 10 Type: Compute Manufacturer: HPE Product Name: ProLiant m710x Server Cartridge Product ID: 833105-B21 AutoRev: 0D Serial Number: CN67200E0H Power: On c10n1: #Node 1 Node Asset Tag: DIMM 1: Not Installed DIMM 2: Not Installed DIMM 3: Not Installed DIMM 4: Not Installed NIC 1 MAC Address: f4:03:43:df:37:9d NIC 2 MAC Address: f4:03:43:df:37:9e HDD 1: # Disk 1 Firmware: 57GA4103 Model: THNSN5256GPU7 TOSHIBA Serial Number: 17QS10GGTUF Capacity: 256 GB HDD 2: # Disk 2 Firmware: HPEMS0 Model: YP0064GWCGU Serial Number: 2H1720033481 Capacity: 64 GB ```
opened REQ0228154 with QTS to have them perform requested actions.
Assignee: server-ops-dcops → vle
Whiteboard: REQ0228154
Thank you Van for getting this fixed! I saw the ilo monitoring email for the node. It shows as having memory now, and I am able to connect to it now through the integrated console.
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → FIXED
Blocks: 1428159
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