1470875 - Firefox is prompted to enter the master password for every site after enabling Windows certificate store.

Status: RESOLVED WORKSFORME

(Toolkit :: Password Manager, defect)

Description

[support]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:60.0) Gecko/20100101 Firefox/60.0
Build ID: 20180605171542

Steps to reproduce:

Created a file named enableroot.js and placed it in the following directory; C:\Program Files (x86)\Mozilla Firefox\defaults\pref to enable Firefox to use the Windows certificate store. The file contains the following; pref("security.enterprise_roots.enabled", true);



Actual results:

Firefox now recognizes and uses the Windows certificate store, as intended. 
The issue is that anyone that uses a master password is now prompted for that master password numerous times. I posted on Spiceworks and there is another company that is experiencing the same issue. 

https://community.spiceworks.com/topic/2141697-firefox-master-password-prompt?_ga=2.218904729.1495939746.1529928219-1621371457.1443016246



Expected results:

Firefox should only prompt for the master password once.

Comment 1

[Matthew N. [:MattN]]

So entering the Master Password in the multiple prompts actually works or is it re-prompting the same way it would if you enter the incorrect password? You can test by loading a login page with a saved login and seeing if/when the username and password get autofilled.

Comment 2

[support]

If you enter the correct password enough times, it works. Removing the js file from the pref directory restores normal master password functionality.

Comment 3

[Matthew N. [:MattN]]

Can you attach password manager debug logging when you're entering the correct master password each time? https://wiki.mozilla.org/Firefox:Password_Manager_Debugging

Comment 4

[support]

It occurs when the application is first launched, it asks for the master password.  I can still use the browser, but I have to put http/s in front of everything in the address bar, and the quick search does not work.


Debug log:
uncaught exception: 2147500037  TelemetryEnvironment.jsm:1253:7
getDefaultEngineInfo: No default engine  nsSearchService.js:4152 uncaught exception: 2147500037  ContentSearch.jsm:506:9 [Exception... "Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: resource:///modules/ContentSearch.jsm :: _currentEngineObj :: line 506"  data: no]  (unknown)
TypeError: this.defaultEngine is undefined  contentSearchUI.js:626:5 nsLoginManager:No alternate nsILoginManagerStorage registered  nsLoginManager.js:122 Login storage:Initialization failed: Exception { name: "NS_ERROR_XPC_GS_RETURNED_FAILURE", message: "Component returned failure code: 0x…", result: 2153185302, filename: "jar:file:///C:/Program%20Files%20(x…", lineNumber: 48, columnNumber: 0, data: null, stack: "init@jar:file:///C:/Program%20Files…", location: XPCWrappedNative_NoHelper }  storage-json.js:86
NS_ERROR_XPC_GS_RETURNED_FAILURE: Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]  crypto-SDR.js:48
Error: Initialization failed  storage-json.js:87:13
NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS: [JavaScript Error: "Initialization failed" {file: "jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.ja!/components/storage-json.js" line: 87}]'[JavaScript Error: "Initialization failed" {file: "jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.ja!/components/storage-json.js" line: 87}]' when calling method: [nsILoginManagerStorage::initialize]  nsLoginManager.js:127 [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: resource://gre/modules/XPCOMUtils.jsm :: XPCU_serviceLambda :: line 261"  data: no]  (unknown) Ping failure with error: TypeError: NetworkError when attempting to fetch resource.  PingCentre.jsm:176 addMozEntries failed to update the db!  SafeBrowsing.jsm:543 Key event not available on some keyboard layouts: key=“i” modifiers=“accel,alt,shift” id=“key_browserToolbox”  browser.xul Cannot initialize search service, bailing out: 2147500037  search.xml:90 uncaught exception: 2147500037  PlacesSearchAutocompleteProvider.jsm:76:9
Unable to initialize search service.  PlacesSearchAutocompleteProvider.jsm:41
uncaught exception: 2147500037  browser.js:2495:18 uncaught exception: 2147500037  search.xml:160:15
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  search.xml:160 uncaught exception: 2147500037  nsSearchSuggestions.js:154:1
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  nsSearchSuggestions.js:154 uncaught exception: 2147500037  search.xml:1042:15
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  search.xml:1042 uncaught exception: 2147500037  search.xml:1494:13
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  search.xml:1494 uncaught exception: 2147500037  nsSearchSuggestions.js:154:1
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  nsSearchSuggestions.js:154 uncaught exception: 2147500037  nsSearchSuggestions.js:154:1
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  nsSearchSuggestions.js:154 uncaught exception: 2147500037  nsSearchSuggestions.js:154:1
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  nsSearchSuggestions.js:154 uncaught exception: 2147500037  nsSearchSuggestions.js:154:1
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  nsSearchSuggestions.js:154 uncaught exception: 2147500037  nsSearchSuggestions.js:154:1
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  nsSearchSuggestions.js:154 uncaught exception: 2147500037  search.xml:160:15
NS_ERROR_FAILURE: Failure'Failure' when calling method: [nsIBrowserSearchService::currentEngine]  search.xml:160

Comment 5

[Matthew N. [:MattN]]

Hmm… I wonder if bug 1471932 also fixed your issue? Could you check if the problem occurs in the latest Nightly build: https://nightly.mozilla.org/

Also, is a proxy server with authentication being used?

Comment 6

[support]

No, there is no proxy server. If we remove the js file, everything works as it should.

Comment 7

[Matthew N. [:MattN]]

Does it happen on the latest Nightly though? I want to know if bug 1471932 also fixed this.

Comment 8

[support]

The bug does appear fixed in Nightly version 63.0a1. We could only test in a test environment, not in production.

Comment 9

[Matthew N. [:MattN]]

OK, this was likely fixed by bug 1471932 then. Thanks for checking!

That bug will be fixed in Firefox 62 and in Firefox ESR 60.2 both released 2018-09-05.

Comment 10

[Matthew N. [:MattN]]

Re-open this bug if the problem occurs in production using one of those versions or later.