Closed
Bug 1481276
Opened 7 years ago
Closed 7 years ago
Thunderbird 60 crashes when replying to messages
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: adriaan.nel, Unassigned)
Details
(Keywords: crash)
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:61.0) Gecko/20100101 Firefox/61.0
Build ID: 20180704003137
Steps to reproduce:
I installed thunderbird 60. Seems like all existing emails were kept, when hitting reply, a new message window opens, but thunderbird crashes before showing the previous message content.
Actual results:
Hit reply.
Message window hangs.
Expected results:
Message window should finish opening, old email should load, and I should be able to type a reply.
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Reporter | |
Comment 1•7 years ago
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I've discovered that if I disable my html signature, the problem no longer occurs. The signature worked perfectly in the previous thunderbird version.
Any thoughts as to the cause?
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Reporter | |
Comment 2•7 years ago
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Removing all Microsoft <!if sections, and Mso styling solved the problem. The signature was carried over from my outlook 2010 days.
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Comment 3•7 years ago
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Can you please supply the HTML signature that causes the crash.
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Comment 4•7 years ago
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And your crash IDs please - see https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports
Have a look at bug 1477582
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Comment 5•7 years ago
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We can look as this if more information is made available.
Status: UNCONFIRMED → RESOLVED
Closed: 7 years ago
Flags: needinfo?(adriaan.nel)
Resolution: --- → INCOMPLETE
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Description
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