Open Bug 1484558 Opened 6 years ago Updated 2 years ago

Printing multiple messages to file, gets overwritten

Categories

(Thunderbird :: OS Integration, defect)

x86_64
Linux
defect

Tracking

(Not tracked)

People

(Reporter: u620176, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:61.0) Gecko/20100101 Firefox/61.0
Build ID: 20180704192850

Steps to reproduce:

When printing multiple messages (in one go) to a file, only the last message ends up in the .PDF file. Apparently the file gets overwritten for each message.

First reported in Ubuntu Bug Lauchpad - 
https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/509665

Steps to reproduce:
In an open Thunderbird:
1) Select a message by single-click;
2) Select second message by Control-click;
3) Select third message by Control-click;
4) Click on "hamburger menu", in upper-right corner to open menu;
5) Choose "Print..." from menu;
6) Choose "Print to File", select Output format PDF, leave filename at default "~/mozilla.pdf";
7) Click green button "Print" in upper right corner;
8) A popup flashes a few times, indicating the messages being printed.
Check file "~/mozilla.pdf" with a PDF viewer (using Evince)
The file only contains the LAST message from the selection.


Actual results:

Actual results:
The file only contains the LAST message from the selection.


Expected results:

Expected results:
Expect the .PDF file to contain all messages.
Ubuntu Bug Triager (GF) tested this in several versions of Thunderbird:
52.9.1 (64-bit)
57.0b2 (64-bit)
60.0 (64-bit)
Same result as reported. The file only contains the LAST message from the selection.
Works on Windows, I get prompted for three file names. Looks file a problem with OS integration in Linux.
Just adding confirmation of issue using Ubuntu 18.04 and Thunderbird 60.2.1.

There are no prompts for file names if multiple messages are selected. I've tested with around 20 messages and can confirm that each one uses the same filename which is ~/mozilla.pdf by default.
(In reply to Paul White from comment #3)
> Just adding confirmation of issue using Ubuntu 18.04 and Thunderbird 60.2.1.
> 
> There are no prompts for file names if multiple messages are selected. I've
> tested with around 20 messages and can confirm that each one uses the same
> filename which is ~/mozilla.pdf by default.

Same here with TB 64.0b2 on Ubuntu 18.04.

Windows gives me prompts for file names for each message.
Status: UNCONFIRMED → NEW
Component: Untriaged → OS Integration
Ever confirmed: true
OS: Unspecified → Linux
Hardware: Unspecified → x86_64
Severity: normal → S3
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