1512853 - Address bar stuck on screen after changing screen resolution or entering tablet mode

Status: RESOLVED DUPLICATE of bug 1498973

(Firefox :: Address Bar, defect)

Description

[Tyler]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:63.0) Gecko/20100101 Firefox/63.0

Steps to reproduce:

Update to Firefox 63.0.3 (or clear out your appdata/install a new version of Firefox), if you start typing in the address bar, and enter tablet mode in Windows 10 and then return to normal desktop, or you dock a laptop (and therefore change the screen resolution)

Firefox version: 63.0.3 (64-bit)
Windows version: Windows 10 Pro version1809 (build 17763.134)
Extensions installed: Facebook Container 1.4.2, Firefox Multi-Account Containers 6.0.1, uBlock Origin 1.17.4


Actual results:

After you return from tablet mode to normal desktop mode, the address bar shows the recommended results however you can not click away from this. 

It stays on screen even if you click on the desktop, click somewhere else in the webpage, somewhere else address bar. 

The only way to get rid of the recommended results from the address bar is to close Firefox and open it again.


Expected results:

When you click away from the address bar, the recommended results should disappear.

Comment 1

[Peter Magyari (Desktop QA)]

Hello,

I wasn't been able to reproduce this issue on Windows 10 using Firefox 63.0.3 / 64.0 or Firefox Nightly 66.0a1

Could you test if the issue occurs in safe mode (without extensions), here is a link that can help you with that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If the issue is still occurring please try using a new profile and test it again, you can find the steps here:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Thank you!

Comment 2

[Peter Magyari (Desktop QA)]

Due to the lack of response from the reporter I'm marking it as resolved:incomplete. 
If you would like to add more information that could help us reproduce this issue please feel free to reopen it.

Comment 3

[poofacebobjoe]

i have the same problem

Comment 4

[Dane]

I have this issue. Happens every time i change my 2in1 from a tablet to a laptop. I have to close firefox to be able to use it again. If you have 2 windows open it will only happen to one of them.

Screenshot of bug; https://i.imgur.com/HWANWmA.png

Comment 5

[Dane]

Attachment: firefox bug.png

This happens if firefox is simply open... Doesn't matter if you are editing the address bar at the time of the tablet to laptop change.

Comment 6

[Peter Magyari (Desktop QA)]

Hi,

I'm going to set a component in order to involve the development team in reviewing this issue.

Thank you guys for your contribution!

Comment 7

[Dane]

(In reply to Peter_M from comment #6)

Hi,

I'm going to set a component in order to involve the development team in reviewing this issue.

Thank you guys for your contribution!

Thank you!

Let me know if you need any additional info from me.