1517889 - Thunderbird 60+ password issue

Status: RESOLVED DUPLICATE of bug 1505038

(Thunderbird :: Untriaged, defect)

Description

[Todd]

User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:64.0) Gecko/20100101 Firefox/64.0

Steps to reproduce:

Dear Thunderbird Developers:

macOS Mojave 10.14.1
Thunderbird versions tested:
    60.4.0
    60.3.3
    60.3.2
    60.3.1
    60.3.0
    60.2.1
    60

Thunderbird and me.com starts work again at version 52.9.1

Mac.com (Apple iCloud) 
IMAP Server 	imap.mail.me.com
IMAP port	993
IMAP security	SSL / TLS
IMAP username	Your full email address without the @mac.com
IMAP password	Your Mac.com password

Mac.com (Apple iCloud) 
SMTP Server 	smtp.mail.me.com
SMTP port	587
SMTP security	STARTTLS
SMTP username	Your full email address without the @mac.com
SMTP password	Your Mac.com password


Problem: when I enter the app specific password with remember, it accepts it (but nothing downloads).  The next time I press new messages, it ask for the password again.

If I deliberately enter a bad password, it gets bounced and asks for the password again.

If I send an eMail, it asks for the password over and over.

To repeat: Thunderbird and me.com starts work again at version 52.9.1.  I have updates turned off until you guys fix this.

Please fix

Many thanks,
-T

Comment 1

[Wayne Mery (:wsmwk)]

Sounds like just password issue

Comment 2

[Matt]

if you delete the file pks11.txt from he profile folder before you start Thunderbird what occurs.

Comment 3

[Todd]

Hi Matt,

The customer does not have a pks11.txt file, but does have a pkcs11.txt file. I fugured it was a typo.

1. I exited Thunderbird

2. I deleted Thunderbird 52.9.1

3. I renamed pkcs11.txt to pkcs11.txt.000

4. I reinstalled 60.4.0

Happy camping returned. I did not even have to re-enter the password.

Maybe the bug here is that you should delete pkcs11.txt and start over when your do an upgrade? Make this part of upgrade housekeeping?

Comment 4

[Matt]

It is a known bug. Now I have to go find it to close this one.