Cannot disable junk filter
Categories
(Thunderbird :: Filters, defect)
Tracking
(Not tracked)
People
(Reporter: rdiezmail-mozilla, Unassigned)
Details
(Whiteboard: [support?])
User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:64.0) Gecko/20100101 Firefox/64.0
Steps to reproduce:
I have the same problem described here:
https://superuser.com/questions/380025/totally-disable-junk-mail-in-thunderbird
Is there anything I can do to find out why Thunderbird is still moving e-mails to "Bulk Mail" and flagging them as junk? Or is there any way to forcefully disable the junk logic?
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Comment 1•6 years ago
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This sounds like a support request, and not a bug.
Is this only with the yahoo account?
What is "Bulk Mail"?
The Bulk Mail folder is the server name of the "Junk" folder of Yahoo IMAP accounts.
I do not think that Yahoo is placing the e-mails there, because the last 3 were mailing list e-mails, and I have a filter in Yahoo for that mailing list, so that they land somewhere else. Anything that matches a filter does not go through the Yahoo spam rules.
But even if Yahoo were placing the e-mails there, the little spam hint is coming from Thunderbird. It should not, because I have disabled everything I could find about spam, both globally and in that account, as described in the link above.
I believe that is is a bug, because other people on the Internet are having the same issue. A user should be able to reliably and easily turn off spam hints in Thunderbird.
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Comment 3•6 years ago
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https://superuser.com/questions/380025/totally-disable-junk-mail-in-thunderbird may read similar, but I think can't be of similar cause because of the age.
Perhaps bug 1481102?
Age does not matter in Thunderbird. Bugs can live and prosper here for years. 8-)
Those e-mails do seem to have the X-YahooFilteredBulk header. I think Yahoo adds this header even though it has been told by a filter to move the e-mail to the inbox. However, when I look at my e-mail with Yahoo's web interface, I have not seem yet that those e-mails are being placed in the "Bulk Mail" folder. My guess is that Yahoo is placing them in the inbox.
So I guess Thunderbird is hard-wired to honour X-YahooFilteredBulk unconditionally, even if you disable junk detection everywhere.
There are 2 aspects I can think of:
- The yellow message "Thunderbird thinks this message is Junk mail."
If you disable junk detection, this should not pop up. Or there should be some way to specifically disable honouring the X-YahooFilteredBulk header.
- Moving the message to the junk "Bulk Mail" folder.
How could I verify that Thunderbird is the one actually moving the e-mail to that folder? Is this kind of automatic operation logged anywhere?
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Comment 5•6 years ago
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(In reply to R. Diez from comment #4)
Age does not matter in Thunderbird. Bugs can live and prosper here for years. 8-)
It is true that bugs can live for years - because the budget and volunteer participation don't allow for resolving every issue.
It is also true that age does matter - because issues can be resolved (because of a patch in Thunderbird or external software), and resurface later, with different causes or because of regressions.
Those e-mails do seem to have the X-YahooFilteredBulk header. I think Yahoo adds this header even though it has been told by a filter to move the e-mail to the inbox. However, when I look at my e-mail with Yahoo's web interface, I have not seem yet that those e-mails are being placed in the "Bulk Mail" folder. My guess is that Yahoo is placing them in the inbox.
I think what you are describing is bug 1481102
How could I verify that Thunderbird is the one actually moving the e-mail to that folder? Is this kind of automatic operation logged anywhere?
Tools > option > security > junk
Description
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