Closed Bug 1529910 Opened 5 years ago Closed 5 years ago

Pdf's garbled when "opened in Preview" on Mac - Firefox only

Categories

(Firefox :: PDF Viewer, defect)

65 Branch
defect
Not set
normal

Tracking

()

RESOLVED DUPLICATE of bug 1530881

People

(Reporter: hoodsmommy2, Unassigned)

Details

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(1 file)

Attached image 1040Combo.jpg

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.10; rv:65.0) Gecko/20100101 Firefox/65.0

Steps to reproduce:

Open a pdf (e.g. IRS form 1040)
Using Mac OS 10.10 and 10.9.5, choose "Print", then "PDF" >"Open With Preview"
or "PDF" > "Save as PDF"

Actual results:

Text displays properly in the Firefox pdf viewer, but is completely garbled when either opened or saved with Preview.

I tried the problem steps using
*a clean profile (cache cleared)
*extensions disabled
*three different machines
*Firefox 51 and 56, which I still have on my machines
*Safari and Chrome
*Open with a different viewer" then choose Preview, then perform the problem steps

Expected results:

Document opened/saved in Preview should look exactly as it does initially in the Firefox pdf viewer

If I download the document first, select the downloaded document, then choose "Print", then "PDF" >"Open With Preview" or "PDF" > "Save as PDF" there are no problems.

If I perform the problem behaviors in either Firefox 51, Safari or Chrome, there are no problems.

If I choose "Open with a different viewer" then choose Preview as the viewer, there are no problems

Interestingly, I have several documents on my Google Drive that I created in Preview and these behave fine.
And I tested this document http://mediad.publicbroadcasting.net/p/kplu/files/201602/save-kplu-ambassador-kit.pdf, which has multiple pages and one of the pages is OK, but the others are garbled

There seems to be a problem between handing the document in Firefox's pdf viewer to Preview's Print as pdf or Save to Pdf features

Component: Untriaged → PDF Viewer

Should be fixed in the current nightly, beta and soon stable versions of Firefox.

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → DUPLICATE
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