153061 - Help glossary for Talkback links wrong (and Gecko not mentioned)

Status: VERIFIED FIXED

(Documentation Graveyard :: Help Viewer, defect)

Description

[Ralf Hauser]

As per error http://bugzilla.mozilla.org/show_bug.cgi?id=153046, I am having
troubles with gecko. Unfortunately searching mozilla help for "gecko" doesn't
return any results. Also the Gecko help refers only to a link that is
unreachable richt now
(http://www.fullcirclesoftware.com/?D=NetscapeGecko1%2E0Win322002053015).
Similarly, searching mozilla help for "talkback" yields nothing - talkback
(v2.2) is apparently the name of the "call home feature" of gecko (at least
until 1999 - the date their (c) statement refers to). Any hints?

Build 2002053012

Comment 1

[Matthias Versen [:Matti]]

Do you search in the Mozilla help or in the talkback help ?

Comment 2

[Ralf Hauser]

Mozilla help - there is no talkback help, only a URL to an unreachable server.
Tracing route to www.fullcirclesoftware.com [216.35.135.170]
over a maximum of 30 hops:
  8    20 ms    30 ms    30 ms  zcr1-so-6-0-3.Frankfurtfri.cw.net [166.63.202.6]

  9    30 ms    30 ms    40 ms  bcr2-so-2-0-0.Frankfurt.cw.net [166.63.193.205]

 10   130 ms   130 ms   130 ms  dcr1-loopback.NewYork.cw.net [206.24.194.99]
 11   130 ms   130 ms   130 ms  206.24.207.82
 12   131 ms   130 ms   130 ms  64.15.224.17
 13   130 ms   130 ms   140 ms  bbr02-p3-0.stng02.exodus.net [216.32.132.209]
 14   210 ms   210 ms   211 ms  bbr01-p0-0.sntc05.exodus.net [216.32.132.18]
 15   211 ms   210 ms   210 ms  bbr01-p1-1.sntc04.exodus.net [209.1.169.137]
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
...

Comment 3

[greer]

Fullsoft was bought out by another company and is now defunct. They were the
orignal manufacturers of the "Talkback" product. It is a third-party product
that is no longer supported. So you won't be getting any help from them,
unfortunately.

Comment 4

[Daniel Wang]

-> documentation

Comment 5

[Brant Gurganus]

The glossary entry for Talkback needs added to the glossary pane.  It is in the
gloassary file.

Comment 6

[Ian Oeschger (gone)]

I've removed the talkback item and the reference to the NS Talkback stuff from
the glossary. 

Someone want to paste a short Gecko glossary item in here? I'll add it and then
check in this update (with a bunch of other small Netscape cleansing fixes).

Comment 7

[Ian Oeschger (gone)]

FIXED. removed talkback talk

Comment 8

[Daniel Wang]

Ian, I don't like Talkback being removed from glossary. A better sol'n would be
to post something about talkback in moz-org and then link to it.

oh, by the way, you didn't remove talkback from search index, so either fix that
or unfix this bug

Comment 9

[Daniel Wang]

Reopen. search index needs fixing.

R.J. Keller, care to re-add talkback in now that there is
http://www.mozilla.org/quality/qfa.html ?

Comment 10

[Daniel Wang]

.

Comment 11

[R.J. Keller]

sounds good to me. Mozilla does use talkback, so users should be able to know
what it does, but is the glossary the most appropriate place?

I'm not sure where else it would go.

Comment 12

[R.J. Keller]

Mozilla Help is not really the place to describe Talkback.

Daniel, As you said in bug 89814, the glossary should not turn into a book. This
is more appropriate for the Mozilla Website.

Talkback has it's own help anyway. I agree with oeschger in marking this FIXED.

The search problem was also fixed when search-db.rdf was removed.

Comment 13

[Daniel Wang]

v