1532546 - At random times, thunderbird hangs (Mac)

Status: RESOLVED DUPLICATE of bug 1381485

(Thunderbird :: Untriaged, defect)

Description

[massimo]

Attachment: Report.rtf

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.1.2 Safari/605.1.15

Steps to reproduce:

nothing in particular, just using more than a programme in the meantime

Actual results:

it blocks and doesn't respond

Comment 1

[Wayne Mery (:wsmwk)]

To do anything with this we'd need more details about your environment and what you are doing.
A starting point is https://wiki.mozilla.org/Thunderbird:Testing:Memory_Usage_Problems (of course, ignore the Windows-related items)

Comment 2

[massimo]

I use the last version of thunderbird (60.5.3.).
Mac osx 10.13.6 with mac book air 2017
8 gb ram
I using thunderbird, safari and some other programs in the meantime
There isn't a particular operation that creates the problem.
At random times, thunderbird stops working, the system hourglass appears and I must stop thunderbird with the Finder.
In the report the message is:

Timeline format: stacks are sorted chronologically
Use -i and -heavy to re-report with count sorting

Comment 3

[massimo]

sorry for big font...

Comment 4

[Wayne Mery (:wsmwk)]

(The large font was because of the dashes)

Do you have plans to go to 10.14?
Does the problem reproduce with newer version 60.6.1?

Comment 5

[Wayne Mery (:wsmwk)]

You say this random, so it is not associated with sending messages?

Please attach file with contents of Help > Troubleshooting

Comment 6

[Phoenix]

Resolved per whiteboard

Comment 7

[Wayne Mery (:wsmwk)]

I see now from the attachment that this is bug 1381485