Closed
Bug 154876
Opened 23 years ago
Closed 11 years ago
hfsbank.com - code to logon to online banking fails
Categories
(Tech Evangelism Graveyard :: English US, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: kp_junk, Unassigned)
References
()
Details
(Keywords: ecommerce, Whiteboard: [login required][havecontact][bank])
1. go to url above
2. select online banking
3. html hangs at "One momemt please..."
code failing follows:
<html>
<head>
<title>One moment please...</title>
<script language="JavaScript">
<!--
// signon_redirect.html
// This file is what triggers the opening of the AXIS login screen. It is
necessary to have this file to allow the signon
// page to open in a new window, keeping the nHome website intact. This file
also has some browser detection to warn people
// using outdated browsers to upgrade.
//
// howie.oakes at digitalinsight.com
// setup window.open function...(and open it in the center of the screen)
var BrowserWarn;
function makeNewWindow(){
var pWidth = ((parseInt(screen.width) - 350) / 2);
var pHeight = ((parseInt(screen.height) - 400) / 2);
BrowserWarn = window.open(name, 'BrowserWarn',
"toolbar=0,scrollbars=1,location=0,statusbar=0,menubar=0,resizable=0,width=350,height=400,left="+pWidth+",top="+pHeight+"");
}
// detect browser...checking layers support is much cleaner than parsing
headers, IMHO
var browser;
if (document.all){
browser = "ie4"; // browser is ie4 or aol
}else if (document.layers){
browser = "nn4"; // browser is nn4
}else if (document.getElementById){
browser = "nn6"; // browser is nn6...Yikes!
}else{
browser = "old"; // browser is out of date
}
// trigger popups as necessary...
if(browser == "old"){
var output='<html><head><title>Please update your browser</title></head><body
bgcolor="#EEEEEE"><font face="Arial,Helvetica" size="-1">';
output+='<strong>Browser Update Alert!</strong><br><br>';
output+='<br>You are receiving this notification because the Internet Browser
that you are currently using will not be compatible with upcoming upgrades to
Online Banking.<br><br>Your software will continue to function normally until
the upgrade has been completed. However, we encourage you to upgrade your
browser software as soon as possible to avoid problems or possible interruptions
in service.<br><br>Below is a list of links to download sites for the most
popular browsers:<br><br>';
output+='<a href="http://www.microsoft.com/windows/ie/default.htm"
target="_blank">Microsoft Internet Explorer</a><br><br><a
href="http://home.netscape.com/download/index.html" target="_blank">Netscape
Navigator</a>';
output+='</font></body></html>';
makeNewWindow();
BrowserWarn.document.write(output);
BrowserWarn.document.close();
}
if(browser == "nn6"){
var output='<html><head><title>Please update your browser</title></head><body
bgcolor="#EEEEEE"><font face="Arial,Helvetica" size="-1">';
output+='<strong>Browser Update Alert!</strong><br><br>';
output+='<br>You are receiving this notification because the Netscape 6 Web
Browser that you are currently using will not be compatible with upcoming
upgrades to Online Banking.<br><br>We encourage you to use a previous version of
Netscape or another browser to avoid problems or possible interruptions in
service.<br><br>Below is a list of links to download sites for the most popular
browsers:<br><br>';
output+='<a href="http://www.microsoft.com/windows/ie/default.htm"
target="_blank">Microsoft Internet Explorer</a><br><br><a
href="http://home.netscape.com/download/index.html" target="_blank">Netscape
Navigator</a>';
output+='</font></body></html>';
makeNewWindow();
BrowserWarn.document.write(output);
BrowserWarn.document.close();
}
// open signon.diml
var site;
site = window.open("/onlineserv/HB/", "_blank",
"toolbar=1,scrollbars=1,location=1,status=1,menubar=1,resizable=1");
// bring browser warning to top
if(BrowserWarn){
BrowserWarn.focus();
}
// send this page back to the nHome website...
history.go(-1);
//-->
</script>
</head>
<body bgcolor="#FFFFFF">
One moment please...
</body>
</html>
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Comment 2•23 years ago
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going to "online banking" opens a new window (worksforme with linux build 20020627).
do you have the Javascript preference to open unrequested windows set? I get
the behavior you're seeing if I disable that.
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Comment 3•23 years ago
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The new window opens for me, but this bank needs a little of evangelism:
"You are receiving this notification because the Netscape 6 Web Browser that you
are currently using will not be compatible with upcoming upgrades to Online
Banking."
You are right. Not a bug but configuration error on my part.
But I have contacted the vendor of the software to complain about their software
refusing to support Mozilla/NS6 in future releases.
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago
Resolution: --- → FIXED
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Comment 6•23 years ago
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FIXED is reserved for bugs that are fixed by patches to Mozilla code.
marking INVALID (this is not a Mozilla bug)
Status: UNCONFIRMED → RESOLVED
Closed: 23 years ago → 23 years ago
Resolution: --- → INVALID
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Comment 7•23 years ago
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techEvang, damn...
Status: RESOLVED → UNCONFIRMED
Component: Browser-General → US Banks
OS: Windows 98 → All
Product: Browser → Tech Evangelism
Resolution: INVALID → ---
Version: other → unspecified
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Comment 8•23 years ago
|
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next part of bug-fixing
Assignee: Matti → aruner
QA Contact: imajes-qa → bclary
Whiteboard: [login required]
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Comment 9•23 years ago
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*** Bug 155000 has been marked as a duplicate of this bug. ***
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Updated•23 years ago
|
Summary: code to logon to online banking fails → hfsbank - code to logon to online banking fails
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Comment 10•23 years ago
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OSCP Response is invalid because it contains a date that is in the future. Site
may be contacted through form at https://www.hfsbank.com/products/guestbook.asp.
Whiteboard: [login required] → [login required][have contact]
|
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Updated•23 years ago
|
Whiteboard: [login required][have contact] → [login required][havecontact]
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Reporter | |
Comment 12•22 years ago
|
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The software vendor for this bank has implemented the inaccessibility of a
Mozilla browser from accessing their online banking. It prevents the signon.
I have entered my account number and password and it barfs at that point. It
prevents the very start of access.
This does need resolution. The bank is a licensee of the software vendor and
their are a goodly number of other local banks that use this software. While I
am saying that HFS is broken, what I am really saying is there are probably 100
online banking sites that will not work with Mozilla.
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Reporter | |
Comment 13•22 years ago
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I don't know what you did to their sister but the people at Digital Insights
remember...
Their new popup is even nastier to Mozilla/Netscap:
Browser Update Alert!
You are receiving this notification because the Netscape 6 Web Browser that you
are currently using will not be compatible with upcoming upgrades to Online Banking.
We encourage you to use a previous version of Netscape or another browser to
avoid problems or possible interruptions in service.
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Updated•22 years ago
|
Whiteboard: [login required][havecontact] → [login required][havecontact][bank]
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Comment 14•22 years ago
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SPAM: New Components
Assignee: aruner → english-us
Component: US Banks → English US
QA Contact: bc → english-us
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Comment 15•19 years ago
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one of the best references/recommendations I've found for encouraging financial institutions to support firefox is located at bankers on-line web site
http://www.bankersonline.com/security/security_browserthreat070204.html
It was written in 2004 during the download.ject attack, but much of it still applies today. This is a good link to send when contacting banks.
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Comment 16•17 years ago
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Is this still a problem, Ken? The site appears to be down for maintenance right now (which may be temporary; I'm hitting them at a likely time for that to be happening) so I can't check myself.
Summary: hfsbank - code to logon to online banking fails → hfsbank.com - code to logon to online banking fails
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Comment 17•11 years ago
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Site no longer exists. Closing.
Status: NEW → RESOLVED
Closed: 23 years ago → 11 years ago
Resolution: --- → INVALID
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Updated•10 years ago
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Product: Tech Evangelism → Tech Evangelism Graveyard
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Description
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