Closed Bug 1553397 Opened 5 years ago Closed 4 years ago

Crash in [@ klsihk64.dll | js::gc::GCRuntime::GCRuntime]

Categories

(External Software Affecting Firefox :: Other, defect, P2)

Unspecified
Windows 8
defect

Tracking

(firefox67 affected, firefox68 affected)

RESOLVED DUPLICATE of bug 1643200
Tracking Status
firefox67 --- affected
firefox68 --- affected

People

(Reporter: pascalc, Unassigned)

Details

(Keywords: crash)

Crash Data

This bug is for crash report bp-ad096067-d4fc-4380-bc24-0b53a0190522.

Top 10 frames of crashing thread:

0 klsihk64.dll klsihk64.dll@0x33ef 
1 klsihk64.dll klsihk64.dll@0x2c2d 
2 xul.dll js::gc::GCRuntime::GCRuntime js/src/gc/GC.cpp:968
3 xul.dll JSRuntime::JSRuntime js/src/vm/Runtime.cpp:172
4 xul.dll js::NewContext js/src/vm/JSContext.cpp:148
5 xul.dll mozilla::CycleCollectedJSContext::Initialize xpcom/base/CycleCollectedJSContext.cpp:151
6 xul.dll nsresult XPCJSContext::Initialize js/xpconnect/src/XPCJSContext.cpp:1058
7 xul.dll XPCJSContext::NewXPCJSContext js/xpconnect/src/XPCJSContext.cpp:1244
8 xul.dll void nsXPConnect::nsXPConnect js/xpconnect/src/nsXPConnect.cpp:75
9 xul.dll nsXPConnect::InitStatics js/xpconnect/src/nsXPConnect.cpp:127

Low volume startup crash caused by a Kaspersky DLL:
https://www.freefixer.com/library/file/klsihk64.dll-261160/

The priority flag is not set for this bug.
:marcia, could you have a look please?

For more information, please visit auto_nag documentation.

Flags: needinfo?(mozillamarcia.knous)

68 is affected as well. Since it is flagged as a startup crash, marking as P2.

Flags: needinfo?(mozillamarcia.knous)
Priority: -- → P2

The graph shows we had a spike around the time we released 67 as well. High correlation to Win 8 - (100.0% in signature vs 01.60% overall) platform_pretty_version = Windows 8. 739 crashes/216 installs so far on 68 release.

Crash Signature: [@ klsihk64.dll | js::gc::GCRuntime::GCRuntime] → [@ klsihk64.dll | js::gc::GCRuntime::GCRuntime] [@ klsihk64.dll | js::wasm::EnsureEagerProcessSignalHandlers]
Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → DUPLICATE
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