156672 - Helper Applications does not seem to work

Status: RESOLVED EXPIRED

(Core Graveyard :: File Handling, defect)

Description

[JR McVicker]

From Bugzilla Helper:
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Q312461)
BuildID:    2002052306

Where I work we have several internal CD-ROM databases.  By using a webpage 
staff or patrons can select the database.  We are using a program called CDUSER 
to make the necessary connections.  It currently works fine with Netscape 4.79 
but we would like to move to Mozilla.  So on a test machine I installed Mozilla 
1.0 RC3.  I am running Windows 98 SE.  I went to the Preferences, Navigator and 
Helper Applications.  I select New Type.  For Description of Type I put in 
CDAPP8, For the File Extension I put cd8, For MIME Type I put in 
application/cd8 and for Application to Use I put in t:\apps\cdnet32
\cduser.exe /F "t:\apps\cdnet32\public.mdb" /N "CDAPP8"  In order for this all 
to work I also created a TXT file called CDAPP8.CD8.  When I click on the link 
for CDAPP8 nothing happens.  Under Netscape the first time it was launched it 
would ask if I want to open the file or save it to disk.  I would just tell it 
to open the file and select the box to do it everytime and then it would run 
the program.

Also I can not delete the entry I created in the Helper Applications section.  
The buttons on the right hand side disappear when I select the entry.  It 
appears the entry is so long that it moves the buttons to the right.  

Reproducible: Always
Steps to Reproduce:
See Above.

Actual Results:  See Above.

Expected Results:  Clicking on the link should have launched the CD-ROM 
database application.

Comment 1

[Jason Bassford]

I'm marking this as a dupe of bug 57420 since, based on your description, you're
defining a helper application with command line switches and nothing is
happening - same symptoms as that bug.  Note that the workaround in that bug is
to call a shell script (or batch file) that, itself, runs the full command.

(If you determine your problem to actually be different, you can re-open this one.)

The "buttons to the right" problem is bug 146756.

*** This bug has been marked as a duplicate of 57420 ***

Comment 2

[JR McVicker]

I edited the Application string to t:\apps\cdnet32\cduser.exe and tried to click 
on the link and it did nothing.  I also tried to create a batch file to execute 
the full command and that didn't do anything either.

Comment 3

[Jason Bassford]

Okay.  Can't immediately dupe (or confirm) this bug, but the severity should not
be marked as Blocker.  (Click on "Severity" for guidelines.)  Reducing to Normal.

Additional bugs to look at with a quick "helper app" query of Bugzilla:

bug 148995 (despite the extension, the server may be "serving" text/plain)
bug 58667 (although this won't be the cause, it indicates you won't get debugging)

Comment 4

[Thomas]

"So on a test machine I installed Mozilla 1.0 RC3"
Was this reproroducable on a Mozilla 1.7 machine?

Comment 5

[Gervase Markham [:gerv]]

This is an automated message, with ID "auto-resolve01".

This bug has had no comments for a long time. Statistically, we have found that
bug reports that have not been confirmed by a second user after three months are
highly unlikely to be the source of a fix to the code.

While your input is very important to us, our resources are limited and so we
are asking for your help in focussing our efforts. If you can still reproduce
this problem in the latest version of the product (see below for how to obtain a
copy) or, for feature requests, if it's not present in the latest version and
you still believe we should implement it, please visit the URL of this bug
(given at the top of this mail) and add a comment to that effect, giving more
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If it is not a problem any longer, you need take no action. If this bug is not
changed in any way in the next two weeks, it will be automatically resolved.
Thank you for your help in this matter.

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Comment 6

[Gervase Markham [:gerv]]

This bug has been automatically resolved after a period of inactivity (see above
comment). If anyone thinks this is incorrect, they should feel free to reopen it.