Closed Bug 1585599 Opened 6 years ago Closed 5 years ago

copy failed leads to composer window being blocked/freeze/frozen/locked

Categories

(Thunderbird :: Untriaged, defect)

Unspecified
Linux
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: lopezibanez, Unassigned)

Details

(Keywords: crash)

Crash Data

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:69.0) Gecko/20100101 Firefox/69.0

Steps to reproduce:

Send an email to a unresponsive server.
Dialog says copy failed
Click retry

Actual results:

Now the composer window is blocked, menus are active but I cannot send nor save nor edit the message. It doesn't seem to be retrying to send. The message has not been saved anywhere.

Expected results:

It should keep retrying or at least save the message temporarily somewhere (drafts? lost&found?). If I close the window now, I'm afraid the message will be lost.

I noticed that I have to retry 3 times, then it seems to give up and block.

Summary: copy failed leads to composer window being blocked → copy failed leads to composer window being blocked/freeze/frozen/locked

If I try to close the frozen messenger window it says:

Thunderbird is currently in the process of sending a message.
Would you like to wait until the message has been sent before quitting or quit now?

No option to save the message.

And it crashed when I tried to quit Thunderbird... crash report sent.

bp-3a4fd264-992c-4486-89fb-1c0d80191002 is libxul.so@0x3cca1c9 | libnspr4.so@0x2ac1a

Severity: normal → critical

Thanks for the past information.
Now that we're in the version 68 era, are you still crashing when using version 68?

Crash Signature: [@ libxul.so@0x3cca1c9 | libnspr4.so@0x2ac1a ]
Flags: needinfo?(lopezibanez)
Keywords: crash

There is now a nice UI offering me to save the email locally. Yay! Great work!

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Flags: needinfo?(lopezibanez)
Resolution: --- → WORKSFORME

Thanks for the update

OS: Unspecified → Linux
Summary: copy failed leads to composer window being blocked/freeze/frozen/locked → copy failed leads to composer window being blocked/freeze/frozen/locked
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