1597294 - nsemail and nscopy files left in /tmp

Status: RESOLVED DUPLICATE of bug 1589890

(Thunderbird :: Untriaged, defect)

Description

[Alistair Cunningham]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:70.0) Gecko/20100101 Firefox/70.0

Steps to reproduce:

Upon upgrading to Ubuntu 19.10, thunderbird leaves nsemail and nscopy files in /tmp:

ls -l /tmp/ns*

-rw------- 1 alistair alistair 5522 Nov 18 08:42 /tmp/nscopy-1.tmp
-rw------- 1 alistair alistair 8883 Nov 18 08:43 /tmp/nscopy-2.tmp
-rw------- 1 alistair alistair 8311 Nov 18 08:49 /tmp/nscopy-3.tmp
-rw------- 1 alistair alistair 3455 Nov 18 08:38 /tmp/nscopy.tmp
-rw------- 1 alistair alistair 25790 Nov 15 09:26 /tmp/nsemail-10.eml
-rw------- 1 alistair alistair 5840 Nov 15 09:28 /tmp/nsemail-11.eml
-rw------- 1 alistair alistair 25442 Nov 15 09:29 /tmp/nsemail-12.eml
-rw------- 1 alistair alistair 2838 Nov 15 09:29 /tmp/nsemail-13.eml
-rw------- 1 alistair alistair 8556 Nov 15 10:10 /tmp/nsemail-14.eml
-rw------- 1 alistair alistair 1659 Nov 15 10:32 /tmp/nsemail-15.eml
-rw------- 1 alistair alistair 3240 Nov 15 10:47 /tmp/nsemail-16.eml
-rw------- 1 alistair alistair 3260 Nov 15 10:57 /tmp/nsemail-17.eml
-rw------- 1 alistair alistair 107975 Nov 15 13:43 /tmp/nsemail-18.eml
-rw------- 1 alistair alistair 4878 Nov 15 13:44 /tmp/nsemail-19.eml
-rw------- 1 alistair alistair 21150 Nov 13 08:43 /tmp/nsemail-1.eml
-rw------- 1 alistair alistair 2974 Nov 18 08:41 /tmp/nsemail-1.html
-rw------- 1 alistair alistair 6328 Nov 15 13:45 /tmp/nsemail-20.eml
-rw------- 1 alistair alistair 134689 Nov 15 13:49 /tmp/nsemail-21.eml
-rw------- 1 alistair alistair 2733 Nov 15 17:15 /tmp/nsemail-22.eml
-rw------- 1 alistair alistair 53857 Nov 16 09:23 /tmp/nsemail-23.eml
-rw------- 1 alistair alistair 89392 Nov 16 09:39 /tmp/nsemail-24.eml
-rw------- 1 alistair alistair 80120 Nov 17 10:52 /tmp/nsemail-25.eml
-rw------- 1 alistair alistair 6361 Nov 17 18:45 /tmp/nsemail-26.eml
-rw------- 1 alistair alistair 3455 Nov 18 08:38 /tmp/nsemail-27.eml
-rw------- 1 alistair alistair 5522 Nov 18 08:41 /tmp/nsemail-28.eml
-rw------- 1 alistair alistair 8883 Nov 18 08:43 /tmp/nsemail-29.eml
-rw------- 1 alistair alistair 29937 Nov 13 09:37 /tmp/nsemail-2.eml
-rw------- 1 alistair alistair 5057 Nov 18 08:43 /tmp/nsemail-2.html
-rw------- 1 alistair alistair 8311 Nov 18 08:49 /tmp/nsemail-30.eml
-rw------- 1 alistair alistair 2015 Nov 13 09:40 /tmp/nsemail-3.eml
-rw------- 1 alistair alistair 4949 Nov 18 08:49 /tmp/nsemail-3.html
-rw------- 1 alistair alistair 183446 Nov 14 08:48 /tmp/nsemail-4.eml
-rw------- 1 alistair alistair 59817 Nov 15 08:41 /tmp/nsemail-5.eml
-rw------- 1 alistair alistair 9751 Nov 15 08:47 /tmp/nsemail-6.eml
-rw------- 1 alistair alistair 2967 Nov 15 08:49 /tmp/nsemail-7.eml
-rw------- 1 alistair alistair 2983 Nov 15 08:54 /tmp/nsemail-8.eml
-rw------- 1 alistair alistair 19780 Nov 15 09:14 /tmp/nsemail-9.eml
-rw------- 1 alistair alistair 27900 Nov 13 08:34 /tmp/nsemail.eml
-rw------- 1 alistair alistair 1317 Nov 18 08:38 /tmp/nsemail.html
-rw------- 1 alistair alistair 1115 Nov 18 08:41 /tmp/nsmail-1.tmp
-rw------- 1 alistair alistair 2424 Nov 18 08:43 /tmp/nsmail-2.tmp
-rw------- 1 alistair alistair 2000 Nov 18 08:49 /tmp/nsmail-3.tmp
-rw------- 1 alistair alistair 967 Nov 18 08:38 /tmp/nsmail.tmp

I reported this to the Ubuntu package maintainer, who asked me to report it upstream:

https://bugs.launchpad.net/ubuntu/+source/thunderbird/+bug/1853007

Comment 2

[Nagy Attila]

As an addenda (and because the current downloadable version is still 78.*) I have to mention THE real problem with this bug.
If Thunderbird is used long enough to accumulate 10000 temporary files in the TEMP directory, so it has all the files from nsemail.eml to nsemail-9999.eml, Thunderbird will suddenly stop sending e-mails with an error.
It can be solved by simply deleting the files.

The system was a Windows 7 SP1 64bit with now latest TB 78.8.0.
But we met this problem earlier on a few machines (Win 7 and 10 mixed) with older and latest TB versions, where unknowing the real cause we solved the problem by removing TB, cleaning every corner of the system and meanwhile cleaning the temp folders as well.