1605987 - Attachments cannot be opened

Status: RESOLVED DUPLICATE of bug 1601905

(Thunderbird :: Untriaged, defect)

Description

[andr.neumann]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

Steps to reproduce:

Attachments of emails cannot be opened from within Thunderbird.

Sequence settings were done correctly:
View -> Message Body as -> Original HTML
View -> Display Attachments Inline (check it)

Double click, right click and selecting the "open" option will not result in any action. The attachments can be saved without any problems and can be opened via the Explorer in the usual way without any problems.

It is also interesting that the LIste under Preferences -> Attachments -> Incoming is completely empty. Maybe the profiles folder is defective?

Unfortunately this is not my computer, I am only visiting over Christmas and should "have a look". The error is supposed to have been there for several weeks already. More details are not available.

Actual results:

Opening Attachment in Mail doesnt work

[Settings]
View -> Message Body as -> Original HTML
View -> Display Attachments Inline (check it)

Expected results:

Open Attachment in Application on PC.

Comment 1

[andr.neumann]

Attachment: report.txt

Informationen zur Fehlerbehebung von Thunderbird

Comment 2

[Jorg K (CEST = GMT+2)]

Likely a duplicate of bug 1601905. Do you remember any attachment name?