Closed Bug 160715 Opened 23 years ago Closed 22 years ago

Mozilla quits when it launches Windows Media Player

Categories

(SeaMonkey :: UI Design, defect)

Product:
SeaMonkey
Component:
UI Design
Platform:
PowerPC
Mac System 9.x
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
VERIFIED DUPLICATE of bug 119045

People

(Reporter: mkassim, Assigned: samir_bugzilla)

References

(
URL
)

Details

(Keywords: crash, stackwanted)

From Bugzilla Helper: User-Agent: Mozilla/5.0 (Macintosh; U; PPC; en-US; rv:1.1b) Gecko/20020724 BuildID: 2002072408 Mozilla crashes whenever it trys to launch Windows Media Player 7.1! Also Mozilla is unable to display the menu column on the right! Reproducible: Always Steps to Reproduce: 1.go to site 2. click on the movie icon 3. Mozilla quits
Kassim, please report one problem per bug. Please report the problem with the right column as a separate bug. Can you advise this non-Arabic reader how to locate the movie icon on the page? It's not obvious. Does Mozilla ever generate any TalkBack reports after these quits? Do you have TalkBack enabled?
URL: http://www.aljazeera.net → http://www.aljazeera.net/
Severity: normal → critical
Keywords: crash
WFM, build 2002071303, Mac OS 9.1 I don't hear any sound either from the sound or video clips but I do see video in WMP for a video clip. Greg, just look for the video and sound icons more than half way down. The link will refer to a .asf file.
WorksForMe using Mac/2002080208/9.2.2 and WMP 7.1.2.1203. Kassim, how about the TalkBack reports I mentioned in comment 1?
Fully reproducible under MacOS 8.6 / Mozilla 1.2b (release). It only happens when WMP has to be launched. If it's already opened, Mozilla doesn't quit. I'm not sure that Mozilla crashes... I think it quit. No TB is available.
Benjamin, can you try to get how and sc data using MacsBug?
Keywords: stackwanted
I got this many times, with movies, never with sounds. Test this: http://www.omroep.nl/radio1/live20.asx It is refrenced in Bug 176071. I have an immediate crash. Tall back is comming
The talk back is launched when i restart mozilla, not after the crash TalkBack ID is TB12932195W. I don't know if it is usefull. Two tests with http://www.omroep.nl/radio1/live20.asx Go to the site when Media player is already launched: No problem Go to the site when Media player in not launched: Crash Mac OS 9.1, Build 2002101808. The Build is not important, i have this problem since a long time. Media Player French Version 7.1.2.1203 (Info Window)
Just some little things - It works with NS4 - The asx seems to be only a sound, so what i said in comment 6 about sounds is not correct. - An other think that i had never seen before: When i click on the link above with NS4, the new page is displayed a very short time, (I see only the gray background), and NS4 returns to this bug page. Is Media player sending a "Go back" to the browser ?
I can't reproduce on my PM8600 Mac8.6. WMP doesn't launch at all... in short Bug 176071. But here the stack on a PM7500 MacOS8.6. On Moz crash. Bus Error at 001712AA 'scod BFAF 0002'+0EBFA while reading long word from 352E3030 in User data space Bus Error at 001712AA 'scod BFAF 0002'+0EBFA while reading long word from 352E3030 in User data space (CurStackBase does not seem to apply...dumping 4K.) Calling chain using A6/R1 links Back chain ISA Caller Log file already open MacsBug 6.6.3, Copyright Apple Computer, Inc. 1981-2000 Bus Error at 001712AA 'scod BFAF 0002'+0EBFA while reading long word from 352E3030 in User data space 22-Oct-2002 11:39:43 PM (since boot = 6 minutes) Current application is “Mozilla” Machine = #68 (PowerMac7500), System $0860, sysu = $01008000 ROM version $077D, $28F2, $0001 (ROMBase $FFC00000) VM is off NIL^ = $FFC10000 Stack space used = -7338894 Address 001712AA is in the System heap at 00002800 at 'scod BFAF 0002'+0EBFA It is 0000EBFA bytes into this heap block: Start Length Tag Mstr Ptr Lock Prg Type ID File Name • 001626B0 000137E0+04 R 00002DEC L scod BFAF 0002 68020 Registers D0 = 00000001 A0 = 352E3020 USP = 0F376C50 D1 = 00000000 A1 = 0017567E MSP = 00000000 D2 = 48E7E0C0 A2 = 0F376D54 ISP = 0F3BCA00 D3 = 00000001 A3 = 0F353D60 VBR = 000BCF84 D4 = 00992286 A4 = 0F318920 CACR = 00000001 SFC = 0 D5 = 00001800 A5 = 0F377AE2 CAAR = 00000000 DFC = 0 D6 = 0F370000 A6 = 0F376C98 PC = 001712AA D7 = 00000000 A7 = 0F376C50 SR = smXnzvc Int = 0 Disassembling from 00171294 'scod BFAF 0002' +0EBE4 00171294 ORI.B #$1E,(A6)+ | 001E 001E +0EBE8 00171298 MOVEQ #$00,D0 | 7000 +0EBEA 0017129A MOVE.L D0,-$0472(A5) | 2B40 FB8E +0EBEE 0017129E SUBQ.L #$2,A7 | 558F +0EBF0 001712A0 MOVE.L A3,-(A7) | 2F0B +0EBF2 001712A2 MOVEQ #$01,D0 | 7001 +0EBF4 001712A4 MOVE.B D0,-(A7) | 1F00 +0EBF6 001712A6 JSR 'scod BFAF 0002'+12C34 ; 001752E4 | 4EBA 403C +0EBFA 001712AA *MOVE.L A3,-$0472(A5) | 2B4B FB8E +0EBFE 001712AE CLR.B -$00E8(A5) | 422D FF18 +0EC02 001712B2 MOVEA.L $0008(A6),A0 | 206E 0008 +0EC06 001712B6 MOVE.L $001C(A0),-$0018(A6) | 2D68 001C FFE8 +0EC0C 001712BC TST.L $0020(A0) | 4AA8 0020 +0EC10 001712C0 ADDQ.W #$2,A7 | 544F +0EC12 001712C2 BEQ.S 'scod BFAF 0002'+0EC28 ; 001712D8 | 6714 +0EC14 001712C4 MOVEA.L A0,A1 | 2248 +0EC16 001712C6 MOVEA.L $0020(A1),A0 | 2069 0020 +0EC1A 001712CA _HLock ; 001A2880 | A029 +0EC1C 001712CC MOVEA.L $0008(A6),A0 | 206E 0008 +0EC20 001712D0 MOVEA.L $0020(A0),A0 | 2068 0020 Heap zones #1 Mod 15718K 00002800 to 00F5C02F SysZone^ #2 Mod 6K 000240C0 to 00025C5F ROM read-only zone #3 Mod 288K 0039B330 to 003E332F #4 Mod 94K 00445400 to 0045CFDF #5 Mod 233554K 00F5C030 to 0F370B5F Process Manager zone #6 Mod 31K 0AC1AE80 to 0AC22C7F “Windows Media Player 7” #7 Mod 28377K 0D034B20 to 0EBEB0AF “Mozilla” ApplZone^ TheZone^ TargetZone #8 Mod 2056K 0EC771C0 to 0EE792AF “HL” #9 Mod 18K 0EF066B0 to 0EF0AF6F #10 Mod 107K 0EF0B480 to 0EF2630F “Gestionnaire Microsoft Office” #11 Mod 946K 0F194670 to 0F28125F “Finder” #12 Mod 121K 0F295AF0 to 0F2B404F “Time Synchronizer” #13 Mod 92K 0F2E6CB0 to 0F2FE00F “Control Strip Extension” Checking all heaps The System heap at 00002800 is ok The ROM read-only heap at 000240C0 is ok The heap at 0039B330 is ok The heap at 00445400 is ok The Process Manager heap at 00F5C030 is ok The “Windows Media Player 7” heap at 0AC1AE80 is ok The “Mozilla” heap at 0D034B20 is ok The “HL” heap at 0EC771C0 is ok The heap at 0EF066B0 is ok The “Gestionnaire Microsoft Office” heap at 0EF0B480 is ok The “Finder” heap at 0F194670 is ok The “Time Synchronizer” heap at 0F295AF0 is ok The “Control Strip Extension” heap at 0F2E6CB0 is ok System heap high free space + TempMem low free space = #164479712 (#156M) The target heap is the System heap at 00002800 Totaling the System heap at 00002800 Total Blocks Total of Block Sizes Free 001B #27 0000C1A0 #49568 (#48K) Nonrelocatable 0B50 #2896 00A7F34C #11006796 (#10M) Relocatable 0895 #2197 004CE300 #5038848 (#4920K) Locked 018A #394 0037FD90 #3669392 (#3583K) Purgeable and not locked 00CE #206 0007DF10 #515856 (#503K) Heap size 1400 #5120 00F597EC #16095212 (#15M) The target heap is the Process Manager heap at 00F5C030 Totaling the Process Manager heap at 00F5C030 Total Blocks Total of Block Sizes Free 0016 #22 09AAF240 #162198080 (#154M) Nonrelocatable 0003 #3 0001CB8C #117644 (#114K) Relocatable 00DE #222 04948D20 #76844320 (#73M) Locked 008E #142 047371C0 #74674624 (#71M) Purgeable and not locked 0005 #5 001FB330 #2077488 (#2028K) Heap size 00F7 #247 0E414AEC #239160044 (#228M) The target heap is the “Mozilla” heap at 0D034B20 Totaling the “Mozilla” heap at 0D034B20 Total Blocks Total of Block Sizes Free 005F #95 006909A0 #6883744 (#6722K) Nonrelocatable 0178 #376 010D2A9C #17640092 (#16M) Relocatable 0346 #838 00453110 #4534544 (#4428K) Locked 0021 #33 00303BD0 #3161040 (#3086K) Purgeable and not locked 0004 #4 0001DE20 #122400 (#119K) Heap size 051D #1309 01BB654C #29058380 (#27M) [...] Displaying resource information: Map $0D0922E8, flags $0000, file $2228 = Windows Media Plugin > Map $0D092EC4, flags $0000, file $1D04 = MRJPlugin Map $0D092FB0, flags $0000, file $1CA6 = widget.shlb Map $0D092FE4, flags $0000, file $1BEA = EmbedComponents.shlb Map $0D034CA8, flags $0000, file $13D6 = Mozilla + Map $00003370, flags $801A, file $0003 = •ROM resources that override System• S Map $00003374, flags $200D, file $0002 = System Map $00003214, flags $0014, file $017A = System Resources [Skipped $0021 maps belonging to font files] (CurStackBase does not seem to apply...dumping 4K.) Calling chain using A6/R1 links Back chain ISA Caller Return addresses on the stack Stack Addr Frame Addr ISA Caller 0F376FA8 68K 001E0000 0F376CD8 68K 000BFFFE 0F376CB0 68K 00162908 'scod BFAF 0002'+00258 0F376C9C 0F376C98 68K 00166E86 'scod BFAF 0002'+047D6 0F376C92 0F376C8E 68K 001723A2 'scod BFAF 0002'+0FCF2 Displaying memory from sp 0F376C50 0099 9900 0099 4A00 0F37 7AE2 0000 0000 •ôô••ôJ••7z‚•••• 0F376C60 0EC7 5580 0E10 7840 0E10 7840 0F31 8920 •«UÄ••x@••x@•1â 0F376C70 0135 65E0 0F37 0B1C 0000 0000 0BD2 11B0 •5e‡•7•••••••“•∞ 0F376C80 352E 3020 0000 0000 0120 0F35 3D60 0F37 5.0 ••••• •5=`•7 0F376C90 6CBE 0017 23A6 3001 0F37 6CAC 0016 6E8A læ••#¶0••7l¨••nä 0F376CA0 0EC7 581A 0004 2100 0000 0000 0EC7 589A •«X•••!••••••«Xö 0F376CB0 0016 290A 0EC7 581A 0000 0F37 7AE2 352E ••)••«X••••7z‚5. 0F376CC0 3020 0EC7 58F4 0000 0000 0EBE B0B0 0EC7 0 •«XÙ•••••æ∞∞•« Displaying memory from 0 00000000 FFC1 0000 FFC1 0000 000B D090 0016 2708 ˇ¡••ˇ¡••••–ê••'• 00000010 0016 270A 0016 270C FFC0 31A8 FFC0 31AA ••'•••'•ˇ¿1®ˇ¿1™ Closing log
Benjamin, for future reference, that sort of crash data should be attached to bugs rather than being quoted in a comment.
Where was my mind? Overtime@work I think. Sorry.
I tested on 2 Macs (OS 9.2.2) using WMP 7.1.2.1203. Mozilla crashes on one of the two, does not crash on the other. TB14879973X. MacsBug how and sc shows as follows only: Illegal Instruction at 00005A32 (CurStackBase does not seem to apply...dumping 4K.) Calling chain using A6/R1 links Back chain ISA Caller PowerPC unmapped memory exception at 3F94DC58 GetWindowTitleLength+016BC PowerPC unmapped memory exception at 3EB14E7C Workaround is setting WMP as helper application, not using WMP plugins. video/x-ms-asf audio/x-ms-wax ...
Confirming based on multiple reports
err... really confirming
Status: UNCONFIRMED → NEW
Ever confirmed: true
If this crash isn't happening on MachO builds (OS X) it should probably be marked invalid as there is no current support for CFM builds.
OS X issue is Bug 119045 OSX: Windows Media Plug-in fails on initialize
This bug is targeted at a Mac classic platform/OS, which is no longer supported by mozilla.org. Please re-target it to another platform/OS if this bug applies there as well or resolve this bug. I will resolve this bug as WONTFIX in four weeks if no action has been taken. To filter this and similar messages out, please filter for "mac_cla_reorg".
Since mac classic is dead on mozilla, I'm duing this against the corresponding mac os x bug. *** This bug has been marked as a duplicate of 119045 ***
Status: NEW → RESOLVED
Closed: 22 years ago
Resolution: --- → DUPLICATE
v
Status: RESOLVED → VERIFIED
Product: Core → Mozilla Application Suite
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