Closed Bug 1616626 Opened 5 years ago Closed 3 years ago

Thunderbird Crashes (OOM?) when copying many emails to another inbox. Mac @ _platform_memmove$VARIANT$Haswell | <name omitted> | nsBufferedInputStream::Read

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 583365

People

(Reporter: brendon.sedo, Unassigned)

Details

(Keywords: crash, Whiteboard: [dupme])

Crash Data

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_3) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.116 Safari/537.36

Steps to reproduce:

  1. Select mailbox from my local folders
  2. Drag mailbox into an existing folder of an IMAP account I have linked in Thunderbird (a Gmail) account

Actual results:

It begins copying the emails to the inbox, however around 1000 emails in Thunderbird crashes

Expected results:

Emails copy properly to the appropriate inbox

If you crash, you should see a crash dialog, and there should be crash IDs. See https://support.mozilla.org/en-US/kb/mozilla-crash-reporter-tb#w_viewing-crash-reports for how to find them and post the text of the IDs here.

Flags: needinfo?(brendon.sedo)

bp-759ebe58-1cfc-41a1-9936-ff6960200219

Flags: needinfo?(brendon.sedo)

Looks like only you and one other person have this crash signature.

Crash Signature: [@ _platform_memmove$VARIANT$Haswell | <name omitted> | nsBufferedInputStream::Read ]
Keywords: crash

It may be because the load is too high. I tried copying about 150,000 emails at once.

However when trying to do in smaller batches (such as 5k-10k) the operation does not complete fluidly. It gets interrupted, and copying stops. Meaning I can't complete the operation.

Component: Untriaged → General
Summary: Thunderbird Crashes when copying emails to another inbox → Thunderbird Crashes (OOM?) when copying many emails to another inbox. Mac @ _platform_memmove$VARIANT$Haswell | <name omitted> | nsBufferedInputStream::Read
Whiteboard: [dupme]

bseeds,
Do you have any recent crashes? (unfortunately we did not capture your crash stack in this bug report)

Is likely a duplicate of issues like bug 583365 and bug 610551

Flags: needinfo?(brendon.sedo)
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Flags: needinfo?(brendon.sedo)
Resolution: --- → DUPLICATE
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