Closed Bug 1627140 Opened 6 years ago Closed 5 years ago

All non-English named folder contents deleted while the empty folder duplicated

Categories

(Thunderbird :: Folder and Message Lists, defect)

defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: heungson.lee, Unassigned)

Details

Attachments

(1 file)

Attached image ThunderbirdIssue.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/80.0.3987.162 Safari/537.36

Steps to reproduce:

No specific action required to reproduce the issue.

Actual results:

All non-English named folder (Korean) contents were deleted. At the same time the empty folder remained duplicated. You can see the problem in the attached file. Literally all my messages under the non-English named folder are gone. English named folders are intact.

Expected results:

No explanation needed.

Summary: Non-English named folder contents all deleted while the empty folder duplicated → All non-English named folder contents deleted while the empty folder duplicated

After I changed (duplicate folder name in Korean).msf and (duplicate folder name in Korean) (same file name with no extension) to (english name replacement).msf and (english name replacement).(same file name with no extension), I could eventually recover my files. There were .msf files and folders with names (50a0913c, 9852877d, 7002179a) which keeps appearing even after being deleted until All names of the Korean named files were changed to English name replacement. I guess it might be related to name conversion rules for non-English folders.

Because this bug's Severity has not been changed from the default since it was filed, and it's Priority is -- (Backlog,) indicating it has has not been previously triaged, the bug's Severity is being updated to -- (default, untriaged.)

Severity: normal → --

Reporter, do. you still see this when using version 78?

Whiteboard: [closeme 2021-03-20]

Resolved per whiteboard

Status: UNCONFIRMED → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
Whiteboard: [closeme 2021-03-20]
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