Closed Bug 1631236 Opened 4 years ago Closed 8 months ago

Thunderbird hangs when trying to display UIA object focus item information with JAWS

Categories

(Thunderbird :: Disability Access, defect)

Desktop
Windows 10
defect

Tracking

(Not tracked)

RESOLVED WORKSFORME

People

(Reporter: ali-savas, Unassigned)

References

Details

(Keywords: hang, Whiteboard: [needs profile])

Current behavior

In Thunderbird, when you trie to display information about the focus UIA object with JAWS, Thunderbird becomes unresponsive and crashes.

Steps to reproduce

Important Note: The following steps must be performed using JAWS.

  1. Start Thunderbird and focus the message list.
  2. Press JAWSKey+Windows+NumPadMinus to Toggle the JAWS scripting utility mode.
  3. Now press CTRL+O to display the UIA object focus item information.

Result

JAWS says "No focus object" and Thunderbird stops responding.

Expected

JAWS should display the UIA object focus item information in the virtual viewer

Keywords: hang
Summary: Thunderbird crashes when trying to display UIA object focus item information with JAWS → Thunderbird hangs when trying to display UIA object focus item information with JAWS

Ali, is this still a problem for you when using newer Thunderbird?

Flags: needinfo?(ali-savas)
See Also: → 1608653
Whiteboard: [needs profile]

(In reply to Wayne Mery (:wsmwk) from comment #1)

Ali, is this still a problem for you when using newer Thunderbird?

Yes, still a Problem with 85.0 B2.

I noticed that this problem only occurs when you have a message list with a lot of emails. Currently there are 21036 emails in the inbox.

Hope this helps.

Flags: needinfo?(ali-savas)
Status: UNCONFIRMED → NEW
Ever confirmed: true

Unfortunately, this problem still occurs with Thunderbird 98.0 B3.

Ali, does this still occur with 115? (A jump of two versions)

Flags: needinfo?(ali-savas)

(In reply to Wayne Mery (:wsmwk) from comment #4)

Ali, does this still occur with 115? (A jump of two versions)

The problem seems to have been fixed now. Anyway, it works as expected for me.

Status: NEW → RESOLVED
Closed: 8 months ago
Flags: needinfo?(ali-savas)
Resolution: --- → WORKSFORME
You need to log in before you can comment on or make changes to this bug.