Closed Bug 1636588 Opened 2 years ago Closed 1 year ago

[Experiment] Staged Rollout: Disable the OS authentication feature on Firefox 76 and 77 Fx 76.0 to 77.0 Release

Categories

(Shield :: Shield Study, task, P3)

Tracking

(firefox76 fixed)

RESOLVED FIXED
Tracking Status
firefox76 --- fixed

People

(Reporter: experimenter, Unassigned)

References

()

Details

Disable the OS authentication feature on Firefox 76 and 77

Through telemetry we are seeing an abnormally high failure rate, and have seen multiple bug reports reporting that users are getting prompted when they do not have a password set, or are getting prompted to authenticate via smartcard on their portable machine without ability to use a password.

Further, some users are confused as to which password to supply (Firefox Account password vs OS account password). We are actively discussing updating the string to make this clearer to users but this will likely be a Firefox 78 change at this point.

I would like to disable this feature for users on Windows via Normandy by setting the signon.management.page.os-auth.enabled pref to false. I am asking for all versions of Windows since we have seen high failure rates on versions including 1903 which is the second-most recent version of Windows 10.

Experimenter is the source of truth for details and delivery. Changes to Bugzilla are not reflected in Experimenter and will not change delivery configuration.

Data Science Issue:
More information: https://experimenter.services.mozilla.com/experiments/disable-the-os-authentication-feature-on-windows/

We have finished testing the [PI-611] - Disable OS authentication in about:logins for Firefox 76 and Firefox 77 rollout.

Quality status: GREEN - SHIP IT

Why is this feature green?

  • No issues were found during testing of the rollout.

Testing Summary:

  • Verified the end to end flow Experimenter - Normandy on stage server;
  • Verified that the “Staged Rollout” delivery is correctly created and saved.
  • Verified that the delivery changes from “Draft” to “Ready for Sign-Off”, and from “Ready for Sign-Off” to “Ready to Ship”.
  • Verified that Experimenter deliveries can be exported using the “Send to Normandy” action.
  • Verified that the information from the Experimenter deliveries is correctly read and exported to Normandy.
  • Verified that the status of delivery is correctly updated when linked with a Normandy Recipe.
  • Verified that the Experimenter page updates to “Live” once the Normandy recipe has been published.
  • Verified that the Experimenter page updates to “Complete” once the Normandy recipe is disabled.
  • The following test cases were ran: https://testrail.stage.mozaws.net/index.php?/plans/view/29499

Tested Platforms:

  • Windows 10 x64;
  • Windows 8.1 x32;
  • Windows 7 x64;
  • Mac OS 10.15.6;
  • Mac OS 10.14.6;
  • Linux Ubuntu 18.04;

Tested Firefox versions:

  • Firefox Release 76.0.1 en-US;
  • Firefox Release 76.0.1 de;
  • Firefox Release 76.0.1 it;
  • Firefox Beta 77.0b4 es-ES;
  • Firefox Beta 77.0b4 fr;
Summary: [Experiment]: Staged Rollout: Disable the OS authentication feature on Firefox 76 and 77 → [Experiment] Staged Rollout: Disable the OS authentication feature on Firefox 76 and 77 Fx 76.0 to 77.0 Release
Start Date: 2020-05-14 End Date: 2020-07-06
Status: NEW → RESOLVED
Closed: 1 year ago
Resolution: --- → FIXED
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