Repopulating Recent Folder list during File Message periodically freezes system for 10% of uses
Categories
(Thunderbird :: Folder and Message Lists, defect)
Tracking
(Not tracked)
People
(Reporter: jess, Unassigned)
References
Details
(Keywords: perf)
User Agent: Mozilla/5.0 (X11; Fedora; Linux x86_64; rv:60.0) Gecko/20100101 Firefox/60.0
Steps to reproduce:
Either File Message or Copy To [folder] pulls down a menu of folders (I have a LOT of folders).
This is on a Scientific Linux 6.x 64-bit system running the latest TB(68.9.0) and the previous version; never had this problem with earlier versions.
Actual results:
About 7 times out of 8, it works normally; but occasionally the whole system freezes for up to a minute before the folder menu is pulled down. Then it works normally.
Expected results:
Folder menu usually appears immediately.
Speculation: updating the "Recent" folder submenu is compute-intensive when the folder tree is complex.
Suggestion: make the "Recent" folders submenu OPTIONAL in Preferences. I never use it!
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Comment 1•4 years ago
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(In reply to Jess H. Brewer from comment #0)
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Suggestion: make the "Recent" folders submenu OPTIONAL in Preferences. I never use it!
This wouldn't be done - too many people use it. And if it is impacting performance we would fix that issue rather than remove it.
What makes you think "recent" is causing your issue?
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Reporter | |
Comment 2•4 years ago
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My speculation about the cause is just that. I was wondering why it has not happened before (at least, not in recent memory) and the only recent changes are addition of a mandated virus-checker, the gradual filling up of memory as I keep more applications open, and the gradually increasing number and complexity of all my folders, subfolders and sub-sub-folders. (I use TB to manage 4 different accounts). But this just started a few weeks ago without warning and is now persistent.
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Comment 3•4 years ago
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(In reply to Jess H. Brewer from comment #2)
... this just started a few weeks ago without warning and is now persistent.
I'm not aware of any changes that happened a few weeks ago. But it seems like this should be helped to something like bug 1519375
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Comment 4•2 years ago
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Please create a performance profile using version 102 from https://www.thunderbird.net/en-US/ and the procedure at https://support.mozilla.org/en-US/kb/profiling-thunderbird-performance
Resolved per whiteboard
Description
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