Closed Bug 1652967 Opened 4 years ago Closed 4 years ago

Crash in [@ nsPrintJob::DoPrint]


(Core :: Layout, defect, P1)




81 Branch
Tracking Status
firefox-esr68 --- unaffected
firefox-esr78 --- unaffected
firefox78 --- unaffected
firefox79 --- unaffected
firefox80 blocking verified
firefox81 + verified


(Reporter: sg, Assigned: jwatt)




(4 keywords, Whiteboard: [print2020_v81])

Crash Data


(1 file)

This bug is for crash report bp-41b5229f-f369-4232-b44c-6e76f0200715.

Top 10 frames of crashing thread:

0 xul.dll nsPrintJob::DoPrint layout/printing/nsPrintJob.cpp:2265
1 xul.dll nsPrintJob::PrintDocContent layout/printing/nsPrintJob.cpp:2139
2 xul.dll nsPrintJob::SetupToPrintContent layout/printing/nsPrintJob.cpp:1624
3 xul.dll nsPrintJob::ResumePrintAfterResourcesLoaded layout/printing/nsPrintJob.cpp:1710
4 xul.dll nsPrintJob::InitPrintDocConstruction layout/printing/nsPrintJob.cpp:1685
5 xul.dll nsPrintJob::Observe layout/printing/nsPrintJob.cpp:2912
6 xul.dll mozilla::embedding::PrintProgressDialogChild::RecvDialogOpened toolkit/components/printingui/ipc/PrintProgressDialogChild.cpp:37
7 xul.dll mozilla::embedding::PPrintProgressDialogChild::OnMessageReceived ipc/ipdl/PPrintProgressDialogChild.cpp:228
8 xul.dll mozilla::dom::PContentChild::OnMessageReceived ipc/ipdl/PContentChild.cpp:8382
9 xul.dll mozilla::ipc::MessageChannel::DispatchMessage ipc/glue/MessageChannel.cpp:2074

Started in nightly channel with build id 20200713095122.

mPrt and therefore printData is nullptr here.

Jonathan, I think this might be a regression from your recent landing from Bug 1652344, Bug 1652342 or Bug 1652318. Could you give that a look?

Flags: needinfo?(jwatt)
Severity: -- → S2

Adding whiteboard tags to track this as part of potential fallout from recent print refactoring.

Priority: -- → P1
Whiteboard: [print2020_v81]

I see crashes on Windows 10 and macOS as well.

OS: Windows 7 → All

First reported in 20200714083249 (almost 20 crashes, so very likely regressed by one of the changes that first appeared in that build).

The very wide regression range (going back to the previous days Windows build) is:

Very likely to be one of bug 1652318, bug 1652322, bug 1652342, bug 1652344 or bug 1652368.

I guess we don't need regressionrange-window given these all probably landed in the same intraday build.

The only thing I've spotted in those patches so far is the right hand operand of the || operator here is a no-op:

But that code was essentially a no-op prior to the change made in / so it doesn't look like that's it.

It looks like the crash in nsPrintJob::DoPrint is caused by printData being null, which means that mPtr must be null. But further up the stack in nsPrintJob::SetupToPrintContent we'd have returned if mPrt != printData, and after that point we dereference printData and don't crash, implying it's not null. I don't see how we can get to having null mPrt between there and the crash.

For reference, here's the stack for one of the crashes:


(In reply to Jonathan Watt [:jwatt] from comment #6)

I don't see how we can get to having null mPrt between there and the crash.

bobowen figured out how - we spin a nested event loop under the BeginDocument() call made by nsPrintJob::ReconstructAndReflow, since that makes a virtual call to nsDeviceContextSpecProxy::BeginDocument which calls RemotePrintJobChild::InitializePrint which spins the event loop. (I forgot we have a proxy object nowadays, so had only looked at nsDeviceContextSpecWin::BeginDocument which is a no-op.)

He also figured out how caused the issue - moving the SetIsPrinting call to before when mPrt is set causes SetIsPrinting to fail the check for mPrt and so fail to set mPrt->mPreparingForPrint.

Flags: needinfo?(jwatt)
Regressed by: 1652318
Has Regression Range: --- → yes

While poking at trying to repro bug 1655179 I found trivial STR for this on Windows at least. Posting here in case it's useful:

  • Open print preview of any page.
  • Click "Print".
  • Select "Microsoft print to PDF" as a printer.
  • While the dialog to choose the file is open, close the print preview.
  • Select a filename (i.e., continue printing).
  • Tab crash.
See Also: → 1655179

This is our top content crash signature on 80.0b1

Keywords: topcrash
Assignee: nobody → jwatt
Pushed by
Fix crash in nsPrintJob::DoPrint. r=bobowen

Comment on attachment 9167296 [details]
Bug 1652967. Fix crash in nsPrintJob::DoPrint. r=bobowen

Beta/Release Uplift Approval Request

  • User impact if declined: topcrash
  • Is this code covered by automated tests?: Yes
  • Has the fix been verified in Nightly?: No
  • Needs manual test from QE?: No
  • If yes, steps to reproduce: See comment 8.
  • List of other uplifts needed: None
  • Risk to taking this patch: Low
  • Why is the change risky/not risky? (and alternatives if risky): Very simple, well understood.
  • String changes made/needed: none
Attachment #9167296 - Flags: approval-mozilla-beta?

Comment on attachment 9167296 [details]
Bug 1652967. Fix crash in nsPrintJob::DoPrint. r=bobowen

crash fix, approved for 80.0b3

Attachment #9167296 - Flags: approval-mozilla-beta? → approval-mozilla-beta+
Closed: 4 years ago
Resolution: --- → FIXED
Target Milestone: --- → 81 Branch
Blocks: 1638162

I've reproduced the crash with Fx 80.0a1 (2020-07-24) on Windows 10.
No longer reproducible with Fx 81.0a1 (2020-08-20) - (pref'd on and off) and Fx 80 on Windows 10.

You need to log in before you can comment on or make changes to this bug.