1656603 - Firefox Account is not shown on new window.

Status: RESOLVED DUPLICATE of bug 1655381

(Firefox :: Firefox Accounts, defect)

Description

[Cole]

Attachment: image_2020-07-31_17-24-46.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0

Steps to reproduce:

Open two or more Firefox windows. Observe the Firefox Account icon.

Actual results:

First window shows the account is signed in. Additional windows show the account is signed out.

Firefox 80.0b2
Windows 10 2004

Expected results:

The account should be shown on both windows

Comment 1

[Clara Guerrero ( Need Info Brindusa Tot Please)]

Attachment: nightly.PNG

Hi,

I am not able to replicate the issue. I've tried on windows10 pro

On the following versions:
release 79.0
beta, 80.0b4 (64-bit)
nightly 81.0a1 (2020-08-05) (64-bit)

I tried first opening several windows, logging in just one, and as soon as I accessed the account all other windows were also accessed. Then I tried launching browser, logging in first, and then opening new windows, it worked as well.

Please test if the issue occurs to you in safe mode (add-ons disabled). Here is a link that can help you do that:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

If the issue persists, also test it using a fresh profile, you can find the steps to do that below:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles?redirectlocale=en-US&redirectslug=Managing-profiles#w_starting-the-profile-manager

Also, try this on the latest version of nightly. You can download it from here: https://nightly.mozilla.org/

I will move this over to a component so developers can take a look over it. If is not the correct component please feel free to change it to an appropriate one.

Thanks for the report.

Best regards, Clara.

Comment 2

[Clara Guerrero ( Need Info Brindusa Tot Please)]

Attachment: beta.PNG

Comment 3

[Mark Hammond [:markh] [:mhammond]]

Thanks - almost certainly bug 1655381