1661805 - sync servers can't be reached from crimea/russia

Status: RESOLVED WONTFIX

(Cloud Services Graveyard :: Server: Sync, defect)

Description

[aleksandr.komp]

Attachment: error-sync-1598644658915.txt

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:80.0) Gecko/20100101 Firefox/80.0

Steps to reproduce:

Push "sync" button

Actual results:

Firefox didnt sync to my account

Expected results:

It should sync.

It worked fine few days ago.
Problem is gone when i connect VPN.
I think you have banned my location (Simferopol, Crimea, Russia) on your sync servers

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 2

[Mark Hammond [:markh] [:mhammond]]

Sorry you are having this problem. We believe the ban is via some infrastructure we use and are investigating - we'll let you know when we have something to share.

Comment 3

[alex.fullmoon]

I have this problem, too.

Apparently, sync-1-us-west1-g.sync.services.mozilla.com runs on Google Cloud, which blocks access from Crimea.
Is there any other mirror (european, or even russian) that can be set by user (or forced)?

Comment 5

[David Durst [:ddurst]]

Per bug 1809160, this is out of our control.