.pdf attachments do not work if set "Preview in Thunderbird" (followig Pdf.js integration)
Categories
(Thunderbird :: Preferences, defect)
Tracking
(Not tracked)
People
(Reporter: dmccammishjr, Unassigned)
Details
(Whiteboard: [support])
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.83 Safari/537.36
Steps to reproduce:
Received message with .pdf attachment. Attempted to open (both double-click and right click select "Open") with no result. Tested using old message with .pdf attachment with same result. Created new test message with .pdf attachment and sent to test recip, attempted to open with same result. Tested .jpg attachment and .jpg opened correctly. Thunderbird 81.0b2 64 bit on Win10.
Actual results:
See above. .pdf attachment does not open.
(System set to open .pdf extension files using browser window)
Saved .pdf file to folder and opened file successfully using system established app.
Expected results:
.pdf (postscript) files should open using system established app.
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Comment 1•4 years ago
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You probably need to go to Options > General > Files & Attachments and set the Action to use the default viewer for the Content Type "Portable Document Type(PDF)" now that Thunderbird has a built-in PDF Viewer.
Does it open in Thunderbird with just one click on "Open"?
No, it does not open from the right click Open menu. Option apparently defaults to "Preview in Thunderbird" which didn't work.
Option should default to system action for file type. (Why did TBird need its own .pdf viewer?) (portable document format -duh)
Tested with option set to my defaul and the pdf opened both by double-click and with the Open menu. Switching back to "Preview in Thunderbird" caused neither to work. Is the preview capability an add-on? (I have no add-ons installed.)
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Comment 4•4 years ago
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Pdf.js is integrated in Thunderbird now yes.
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Comment 5•4 years ago
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(In reply to doug2 from comment #2)
No, it does not open from the right click Open menu. Option apparently defaults to "Preview in Thunderbird" which didn't work.
Option should default to system action for file type. (Why did TBird need its own .pdf viewer?) (portable document format -duh)
I did not ask that.
Does it open with One click on "Open" when clicking with the "Left" mouse button? Sorry I wasn't precise.
Also works if I just left-click once on the file name.
Also works in my beta on Windows10 just clicking the filename.
I'm a Linux user though.
PDF Viewer is in Thunderbird because a bug filed 8 years ago to integrate pdf.js was fixed.
No. The pdf does not open with ANY click action that I tried: left click, right click open, double click, menu open
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Comment 7•4 years ago
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Even when single clicking on the filename?
Are you using any AV software? Tried disabling it, safe mode, a test profile?
All I have to do to make it work for me is switch the option to use my default .
I'm able to reproduce this defect in daily, but only when opening the message containing the PDF in an extra window. (Check "A New Message window" below "Open message in:" in the section "Reading and display" of the options.)
If I view the message in the preview pane of the main window, opening the PDF-attachment does work.
Switching the option to open pdf-attachments away from "Preview in Thunderbird" ("Preview in Daily") also does the trick.
So, the preconditions of this defect seem to be
- Option to open PDF-attachments is set to "Preview in Thunderbird"
- The message containing the PDF-attachment ist openend in an extra window.
Can anyone confirm these conditions (and fix the bug)?
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Updated•4 years ago
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Description
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