Crash after running for a while in [@ OOM | large | xul.dll]
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
People
(Reporter: worcester12345, Unassigned)
References
Details
(Keywords: crash, steps-wanted)
Crash report: https://crash-stats.mozilla.org/report/index/e669f0bf-9469-46ba-888e-2eed90200908
Top 10 frames of crashing thread:
0 xul.dll xul.dll@0x3496791
1 xul.dll xul.dll@0x34a33f0
2 xul.dll xul.dll@0x35f21da
3 xul.dll xul.dll@0x3619f27
4 xul.dll xul.dll@0x3619e51
5 xul.dll xul.dll@0x3629cdd
6 xul.dll xul.dll@0x361a41c
7 xul.dll xul.dll@0x361a2e8
8 xul.dll xul.dll@0x361f0f1
9 xul.dll xul.dll@0x361e752
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Updated•4 years ago
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Comment 6•4 years ago
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In bug 1649023 you answered affirmative to "Are you manually managing your page file, by any chance?"
Is that also true for the crashes here, and in bug 1662439?
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Reporter | |
Comment 7•4 years ago
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I'm pretty sure I turned back on Windows managing the pagefile a while ago on both systems.
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Comment 8•4 years ago
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(In reply to Worcester12345 from comment #7)
I'm pretty sure I turned back on Windows managing the pagefile a while ago on both systems.
Can you please double check?
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Reporter | |
Comment 9•4 years ago
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It was on "System Managed" for one. I will double check the other and get back to you.
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Reporter | |
Comment 10•4 years ago
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The one with nightly version was still "manually managed". Since 2 days ago, it is no longer, and is now system managed.
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Comment 11•4 years ago
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A user with a similar crash signature fixed it by compacting all folders.
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Comment 12•3 years ago
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The crash reports list
MOZ_CRASH Reason (Sanitized)
[unhandlable oom] Failed not allocate new chunk during GC
Seems like this would have been either be bug 1472062 or starved because of small page file.
But you are no longer seeing these => incomplete
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Reporter | |
Comment 13•3 years ago
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The page file is automatically managed by Windows, in case you missed that in Comment 10.
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Reporter | |
Comment 14•3 years ago
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(In reply to sfhowes from comment #11)
A user with a similar crash signature fixed it by compacting all folders.
(In reply to Wayne Mery (:wsmwk) from comment #12)
The crash reports list
MOZ_CRASH Reason (Sanitized)
[unhandlable oom] Failed not allocate new chunk during GCSeems like this would have been either be bug 1472062 or starved because of small page file.
But you are no longer seeing these => incomplete
Pretty sure I am still seeing OOM crashes in Thunderbird.
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Comment 15•3 years ago
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(In reply to Worcester12345 from comment #13)
The page file is automatically managed by Windows, in case you missed that in Comment 10.
No, I didn't miss it. You stated you changed to system managed "two days ago" but didn't say you were still crashing, and also did not list any crash IDs.
Please list your crash IDs of the past two weeks for both Firefox and Thunderbird.
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Reporter | |
Comment 16•3 years ago
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I just noticed this bug is against version 78. The last crash I have in this version is:
https://crash-stats.mozilla.org/report/index/7ea0faba-b08c-443c-9c49-0312f0210430
Sorry.
Will check other version after. Is there a similar bug for nightly version?
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Updated•3 years ago
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Comment 17•3 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #15)
(In reply to Worcester12345 from comment #13)
The page file is automatically managed by Windows, in case you missed that in Comment 10.
No, I didn't miss it. You stated you changed to system managed "two days ago" but didn't say you were still crashing, and also did not list any crash IDs.
Please list your crash IDs of the past two weeks for both Firefox and Thunderbird.
(In reply to Worcester12345 from comment #16)
Will check other version after. Is there a similar bug for nightly version?
Different versions don't have different bug reports for the same crash signature. And if a crash has a common cause, then a bug may have multiple crash signatures.
Still looking for steps.
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Reporter | |
Comment 18•3 years ago
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Sorry, I can't come up with any steps other than I opened the program and it eventually died.
FWIW, I haven't had too many like this in quite a while.
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Reporter | |
Comment 19•3 years ago
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Might as well make this one "WONTFIX".
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Updated•3 years ago
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Description
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