1664824 - Snap format: download / open containing folder does nothing

Status: RESOLVED DUPLICATE of bug 1772063

(Core :: Widget: Gtk, defect, P3)

Description

[Bill Dietrich]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:80.0) Gecko/20100101 Firefox/80.0

Steps to reproduce:

0. Install and run snap version of Firefox for desktop. I'm using FF 80.0.1 on Ubuntu GNOME 20.04.
1. Right-click on a link and "Save link as" to download an image or MP3 or other file.
2. Click on Download icon in toolbar.
3. See list of downloads, all succeeded.
4. Click on a folder icon to do "open containing folder".
5. Nothing happens.

Actual results:

Nothing happens. An instance of file-manager should be launched, but nothing happens. Works in deb version of Firefox, but not in snap version.

Expected results:

An instance of file-manager should be launched.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

Bugbug thinks this bug should belong to this component, but please revert this change in case of error.

Comment 4

[Olivier Tilloy]

Just tested with version 91.0.1-1 of the firefox snap in an Ubuntu 20.04 VM, and while the downloaded file isn't selected in the file manager (Nautilus), the file manager is correctly opened in the downloads folder, as expected.

I'm seeing the following apparmor denial:

focalvm dbus-daemon[744]: apparmor="DENIED" operation="dbus_method_call" bus="session" path="/org/freedesktop/FileManager1" interface="org.freedesktop.FileManager1" member="ShowItems" mask="send" name="org.freedesktop.FileManager1" pid=19900 label="snap.firefox.firefox"

From duplicate bug 1726733, it seems that whatever fallback mechanism is used to open the downloads folder, doesn't work on Ubuntu 14.04 (but that should be of little concern if other versions of Ubuntu are not affected, given that 14.04 is EOL).