Open Bug 1667549 Opened 4 years ago Updated 2 years ago

`Always Ask` opening dialog suggests a bad default opener for attached PDF files in Write window

Categories

(Thunderbird :: General, defect)

Thunderbird 82
defect

Tracking

(Not tracked)

People

(Reporter: uzivatel919, Unassigned)

References

(Depends on 2 open bugs)

Details

(Keywords: dupeme)

Attachments

(1 file)

Attached image New message.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.135 Safari/537.36 OPR/70.0.3728.178

Steps to reproduce:

Try open PDF attached to new message.

Actual results:

Dialog show bad default program.

Expected results:

It should 1) be opened in TB previewer or 2) offer previewer and Adobe Reader.

Component: Untriaged → General

Maybe Mark can help.

Flags: needinfo?(standard8)

The default there is probably the default from the operating system. Unfortunately we can't do much about what your operating system reports.

I think there's two things that Thunderbird probably wants to do:

  1. Add the "Open in Thunderbird" option to the external handler, similar to what Firefox did in https://hg.mozilla.org/mozilla-central/rev/5946b607dbdd892681f3cfb98dcdee805c26140e - I just tried it but it didn't work because the attachment is seen as HTML.

  2. Adjust the compose window handler to open pdfs directly in a new tab - unfortunately the UX may be a little strange there as you'd be opening a new window or switching back to an old one.

Flags: needinfo?(standard8)

(In reply to Mark Banner (:standard8) from bug 1667549 comment #2)

The default there is probably the default from the operating system. Unfortunately we can't do much about what your operating system reports.

I think there's two things that Thunderbird probably wants to do:

  1. Add the "Open in Thunderbird" option to the external handler, similar to what Firefox did in https://hg.mozilla.org/mozilla-central/rev/5946b607dbdd892681f3cfb98dcdee805c26140e - I just tried it but it didn't work because the attachment is seen as HTML.

Adding "Open in Thunderbird" to the Always ask dialog is bug 1734900.
"...didn't work because the attachment is seen as HTML" looks very reminiscent of bug 1698140.

  1. Adjust the compose window handler to open pdfs directly in a new tab - unfortunately the UX may be a little strange there as you'd be opening a new window or switching back to an old one.

So iiuc this part remains unique for this bug. Maybe already on record?

Depends on: 1698140, 1734900
Keywords: dupeme
Summary: PDF default opener badly chosen in new message → `Always Ask` opening dialog suggests a bad default opener for attached PDF files in Write window
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