Crash in [@ shutdownhang | DispatchMessageW] (with Avast)
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
People
(Reporter: worcester12345, Unassigned)
References
Details
(Keywords: crash, steps-wanted, Whiteboard: [rare])
Crash Data
Crash report: https://crash-stats.mozilla.org/report/index/fb3fe807-69c8-4b60-8a28-b45f30201028
MOZ_CRASH Reason: MOZ_CRASH(Shutdown hanging before starting.)
Top 10 frames of crashing thread:
0 user32.dll DispatchMessageW
1 xul.dll nsAppShell::ProcessNextNativeEvent widget/windows/nsAppShell.cpp:737
2 xul.dll nsBaseAppShell::OnProcessNextEvent widget/nsBaseAppShell.cpp:242
3 xul.dll nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:1125
4 xul.dll NS_ProcessNextEvent xpcom/threads/nsThreadUtils.cpp:513
5 xul.dll nsThread::Shutdown xpcom/threads/nsThread.cpp:898
6 xul.dll mozilla::net::nsSocketTransportService::ShutdownThread netwerk/base/nsSocketTransportService2.cpp:853
7 xul.dll mozilla::net::nsIOService::SetOffline netwerk/base/nsIOService.cpp:1309
8 xul.dll mozilla::net::nsIOService::Observe netwerk/base/nsIOService.cpp:1596
9 xul.dll nsObserverList::NotifyObservers xpcom/ds/nsObserverList.cpp:70
83.0b1 (64-bit)
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Updated•4 years ago
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Comment 1•4 years ago
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Do you have Avast set to exclude Thunderbird executable and profile directory?
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Reporter | |
Comment 3•4 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #1)
Do you have Avast set to exclude Thunderbird executable and profile directory?
I just changed it to exclude Thunderbird executable directory. Also Firefox.
Profile directory also? Not sure how to do that, but will check.
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Comment 4•4 years ago
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(In reply to Worcester12345 from comment #3)
...
Profile directory also? Not sure how to do that, but will check.
definitely, as important as the executable.
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Comment 5•4 years ago
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Doesn't that open me up to possible virus or malware attacks?
I wonder how much that might change crashing behavior.
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Comment 6•3 years ago
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(In reply to Worcester12345 from comment #5)
Doesn't that open me up to possible virus or malware attacks?
If the AV software is decent, no. Doesn't your software detect viruses when files are "executed"?
I wonder how much that might change crashing behavior.
We won't know without the test
Description
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