Open Bug 1683025 Opened 5 years ago Updated 1 year ago

Message filter - Reply-to doesn't work when run selected filter on folder

Categories

(Thunderbird :: Filters, defect)

defect

Tracking

(thunderbird_esr78 affected, thunderbird_esr91 affected, thunderbird88 affected)

Tracking Status
thunderbird_esr78 --- affected
thunderbird_esr91 --- affected
thunderbird88 --- affected

People

(Reporter: barry.abel, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.107 Safari/537.36

Steps to reproduce:

  1. Put email in Inbox with "To" field containing the address of an email account that Thunderbird is receiving mail for, and with the "Reply-to" field containing test@foo.bar. (I got it there by emailing it to myself.)
  2. In the message filters for the recpient's email account, create the following filter:
    Apply filter when: Manually Run, and Getting New Mail (Filter before Junk Classification)
    Match all of the following: Reply-to is test@foo.bar.
    Move message to [select a folder]
  3. Back in the main Message Filter dialog box, make sure that the filter just created is selected, and that Inbox is selected after "Run selected filter(s) on":
  4. Click on the "Run Now" button - nothing happens.
  5. Edit the test message as new, giving it a new subject to distinguish it, then send it.
  6. When the message arrives, it goes to the correct folder.

Actual results:

Nothing.

Expected results:

The message should go to the folder selected in the filter.

John, is this something you can reproduce?

Flags: needinfo?(johnlgalt)
Component: Untriaged → Filters

I got bit by that bug today and the filter log doesn't return anything. Anything else I could do to help debugging this issue further?

Status: UNCONFIRMED → NEW
Ever confirmed: true

I can confirm that there is an issue with Reply-To header filtering, but in my case it doesn't work in automatic mode, but works fine upon manual run. How I can help with finding the root cause/getting this fixed?

Danny Colin, are you still seeing this issue in newer versions?

Flags: needinfo?(johnlgalt) → needinfo?(contact)

Just an idea to test:
The STR suggests creating the filter and immediately running it. Does it help -- or at least act differently -- if you create the filter and then exit the filter dialogue before going back in to run it? I'm thinking perhaps the filter isn't/wasn't actually recorded and can't be seen (executed) until the exit (close dialogue) happens.

(In reply to Wayne Mery (:wsmwk) from comment #4)

Danny Colin, are you still seeing this issue in newer versions?

I moved my filters to my email provider because this way changes are applied on all my machines so I haven't tested on newer TB versions.

Flags: needinfo?(contact)

TB 115.16.0esr (64-bit)
Kubuntu 22.04

"Reply-to" filters get ignored.

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