Thunderbird freezes frequently
Categories
(Thunderbird :: Message Compose Window, defect)
Tracking
(Not tracked)
People
(Reporter: bonbonbillo, Unassigned)
Details
(Keywords: perf, testcase-wanted)
Attachments
(1 file)
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230.52 KB,
image/png
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Details |
bug1688677profile.png
User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/87.0.4280.88 YaBrowser/20.12.1.179 Yowser/2.5 Safari/537.36
Steps to reproduce:
TB latest versions, constant freeze when composing, or when changing mail accounts.
report link:https://share.firefox.dev/3sXaYcc
Actual results:
freeze.
Expected results:
no freezing.
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Comment 1•4 years ago
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Most of the activity is in resource://gre/modules/crypto-SDR.js
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Comment 2•4 years ago
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bonbon,
Do you still see this when using version 91?
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Comment 3•3 years ago
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Looks like maybe you had an oauth prompt open, perhaps in some background/hidden dialog?
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Comment 4•3 years ago
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more info still needed
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Comment 5•3 years ago
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Hello,
having a similar problem, I've found this bug report, so I'll "jump" in as I would quite like a fix.
My issue is specifically with Thunderbird 102 on Windows 10.
I've been a keen Thunderbird user for more years than I can remember (minimum 17, very probably much more).
Recently, I was using Thunderbird 91 or 92 ... and everything was, more or less, fine.
I upgraded to Thunderbird 102 last week because Mozilla's publicity around it made the new features appear very attractive.
Things still work: I've not lost any email, I can send and receive email, etc.
BUT, all day long, at random intervals, TB freezes just when I ask it to do something (e.g. clicking on a different folder from the one I was in, asking it to download email [I'm using pop, not Imap], clicking on an email to read it, etc.)
The freeze can take different forms; I've mainly noticed:
- a message from Windows saying "Thunderbird is not responding" a few seconds later, or a couple minutes later (variable), the action I requested is performed and everything seems fine
- TB freezes with no message or other symptoms than the fact that it is completely unresponsive. I can do whatever I want with other programs (Windows is not frozen), but all and any TB window just doesn't repond
- Same as just above, but with the TB window going a bit translucent
I had that behaviour a while back on another vertion of TB, but through the upgrades it had gone away.
I've just experienced it again with TB 102.
Thanks in advance for your help.
Description
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