1689813 - Better Activity Monitor to help users resolve issues on their own or provide better logs

Status: UNCONFIRMED

(Thunderbird :: Untriaged, enhancement)

Description

[piotr.skowronek]

Attachment: example.jpg

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:85.0) Gecko/20100101 Firefox/85.0

Steps to reproduce:

Had SSL cert problems and finally bug has been reported to TB.

Actual results:

However, it was very hard to trace what's going on, and Activity Monitor was not helpful. There was nothing in it - connections are not logged there, only tasks if they finally execute.

Expected results:

The Activity Monitor should:

• log more
• have filtering buttons to show only normal, detailed or erroneous logs
• should allow to copy paste certain logs to submit them to TB bugzilla to allow easier bug resolution

From UX perspective (optional):

• Activity Monitor should be 'embedable' into TB main window - some geeks like to see such logs or progress bars etc
• Therefore should be designed to look nice too

In the attachments you can see how it looks in The Bat! mail client (which I think is awesome btw, but runs only on Windows). They have two things: Account logs and Connectivity center (separate modals). In TB is could be combined tho.