printing always prints to first printer in list
Categories
(MailNews Core :: Printing, defect)
Tracking
(thunderbird_esr78 unaffected, thunderbird88 wontfix, thunderbird89 wontfix)
Tracking | Status | |
---|---|---|
thunderbird_esr78 | --- | unaffected |
thunderbird88 | --- | wontfix |
thunderbird89 | --- | wontfix |
People
(Reporter: steve, Unassigned)
References
Details
(Keywords: regression, regressionwindow-wanted)
User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:88.0) Gecko/20100101 Thunderbird/88.0
Steps to reproduce:
While a message is open,
File>Print and select a printer from the printers list. Press print.
Also occurs when selecting print to file.
Actual results:
Message prints to the first physical printer in the list every time.
Expected results:
Printed to the selected printer or printed to file if that is selected.
Comment 1•4 years ago
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Steve, what flavor of Linux?
Walt does this reproduce for you?
Reporter | ||
Comment 2•4 years ago
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Opensuse Leap 15.2. I have 88.0b2 (64-bit) Thunderbird.
Reporter | ||
Comment 3•4 years ago
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The easiest way to replicate is;
Have at least 1 printer installed.
File>Print>Print to file
Accept~/mozilla.pdf
Email prints to the printer.
Comment 4•4 years ago
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Reproducible with 88.0b2 and 89.0a1 on Fedora 33 Workstation, Gnome desktop.
- Open the first email of this bug report in a tab
- Select
File
>Print
>Print to File
- Selected the
Print
button and the email printed to the printer.
I only have one printer configured.
Not reproducible using TB 88.0b2 on Windows 10, or 78.9.1 on Linux.
Comment 5•4 years ago
•
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I think this is a dupe of bug 1701172
Reporter | ||
Comment 6•4 years ago
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I am not so sure this is a duplicate. Possibly the same root cause but not verified.
In bug: 1701172
- opened an email saved as an .eml file, and then tried to print it to a pdf file:
- file -> print -> print to file, then "Print to file", and "Print".
- Actual results: Nothing.
In this bug, any printing to any printer always prints to the first physical printer listed in the print dialogue, not the default printer
There was no need to save as an .eml
It was only by chance that I found it also applies to printing to PDF.
Comment 8•4 years ago
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It's hard to believe this would not be bug 1701172
Please check the next beta release
Reporter | ||
Comment 9•4 years ago
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Currently TB is telling me my 88.0b2 is up to date, will check when the next beta release is out.
Reporter | ||
Comment 10•4 years ago
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Just tested with 88.0b3 (64-bit) and the bug is still evident.
Comment 11•4 years ago
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Walt, cn you confirm? If it fails then we should NI magnus
Comment 12•4 years ago
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I can confirm it still happens on Linux if I select "Print to File" instead of my only printer.
I did test this using the 88.0b3 rc on Windows 10.
When I selected "Microsoft Print to PDF", clicked Apply
, then Print
a save dialog opened.
Reporter | ||
Comment 13•4 years ago
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I can confirm on Linux, if I print with my Brother printer (3rd on list) selected the job goes to my Kyocera printer, top of the list.
Comment 14•4 years ago
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Is this also a problem on Firefox trunk/beta?
We will need to do bug 1702413 before 91 anyway.
Comment 15•4 years ago
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(In reply to Magnus Melin [:mkmelin] from comment #14)
Is this also a problem on Firefox trunk/beta?
We will need to do bug 1702413 before 91 anyway.
Not a problem for me using Firefox Beta/Nightly.
The Tab Modal printing in Firefox Nightly 90.0a1 has a Save
button when I select Print to PDF
on Fedora 33 Workstation. I only have one printer.
If I select my printer the 'Save' button changes to a Print
button.
If I select "Print using the system dialog" in Firefox Nightly, select "Print to File", it is a Print
button but does print to a PDF file.
Comment 17•3 years ago
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Is this is still an issue on beta?
If it is, what analysis is needed to get this rolling for version 91?
Reporter | ||
Comment 18•3 years ago
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This tests as resolved in 90.0b3 (64-bit).
Updated•3 years ago
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Comment 19•3 years ago
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Would like to reopen -just trying to see if problem is solved but don't get that far
File -> Print dumps
Crash ID: bp-1550c997-84c5-4b6d-87b1-e499b0210713
Thunderbird 92.0a1 Crash Report [@ nsGlobalWindowOuter::Print ]
Not sure whether I should flag the crash as a new bug?
Comment 20•3 years ago
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(In reply to clochrua from comment #19)
...
Crash ID: bp-1550c997-84c5-4b6d-87b1-e499b0210713
Thunderbird 92.0a1 Crash Report [@ nsGlobalWindowOuter::Print ]
Please click the bugzilla tab, then single r+click click the thunderbird link to create a new bug report. Please include your steps to reproduce the crash
Description
•