Closed Bug 1701172 Opened 2 years ago Closed 2 years ago

Printing to PDF doesn't work

Categories

(MailNews Core :: Printing, defect)

Thunderbird 88
x86_64
All
defect

Tracking

(thunderbird_esr78 unaffected, thunderbird88 unaffected)

RESOLVED FIXED
89 Branch
Tracking Status
thunderbird_esr78 --- unaffected
thunderbird88 --- unaffected

People

(Reporter: kontakt, Assigned: mkmelin)

References

(Regression)

Details

(Keywords: regression)

Attachments

(1 file)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:87.0) Gecko/20100101 Firefox/87.0

Steps to reproduce:

I opened an email saved as an .eml file, and then tried to print it to a pdf file:

file -> print -> print to file, then "Print to file", and "Print".

I'm on Manjaro LInux, Gnome edition

Actual results:

Nothing. The dialog window closed, and the pdf file did not appear in the specified directory

Expected results:

The pdf file should be created.

Kuba,

Thunderbird 87.0 is EOL and replaced by the current 88.0b1.

I can reproduce using Thunderbird 88.0b1, and 89.0a1 on Fedora 33 Workstation, Gnome desktop.

Doesn't matter if it is a saved file or an email selected in Thunderbird for me.

Status: UNCONFIRMED → NEW
Component: Untriaged → Printing
Ever confirmed: true
OS: Unspecified → All
Product: Thunderbird → MailNews Core
Hardware: Unspecified → x86_64

Works for me using 87.0b3 and 88.0b1 on Windows 10, but not 89.0a1.

Version: Thunderbird 87 → Thunderbird 88
Regressed by: 1678109
Assignee: nobody → mkmelin+mozilla
Status: NEW → ASSIGNED

Pushed by mkmelin@iki.fi:
https://hg.mozilla.org/comm-central/rev/581d4a83bf06
make printing work (missing Services import). r=aleca

Status: ASSIGNED → RESOLVED
Closed: 2 years ago
Resolution: --- → FIXED
Duplicate of this bug: 1704369
Duplicate of this bug: 1703438

I haven't tracked bug 1678109. Is this correct? status-thunderbird88: → unaffected

If 88 beta is affected, can we uplift this patch?

Flags: needinfo?(mkmelin+mozilla)
Blocks: 1703438

What was fixed was a trunk only issue.

Flags: needinfo?(mkmelin+mozilla)

This is marked as resolved, shown as fixed in the 89b1 release notes but still present, Linux and TB 89b1.

Just tried again. Works for me.
If you still have a problem, file a new bug, but please check if you can find what might be causing it.

I have OpenSuse Leap 15.2, KDE and 2 physical printers configured.
Printing to PDF prints to the top physical printer in the list in the print dialogue.
This is the same result as for bug https://bugzilla.mozilla.org/show_bug.cgi?id=1703438

I.e. Printing to file and printing to printers have the same result.

Ok, but that issue is tracked by bug 1703438.

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