1701172 - Printing to PDF doesn't work

Status: RESOLVED FIXED

(MailNews Core :: Printing, defect)

Description

[Kuba Orlik]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:87.0) Gecko/20100101 Firefox/87.0

Steps to reproduce:

I opened an email saved as an .eml file, and then tried to print it to a pdf file:

file -> print -> print to file, then "Print to file", and "Print".

I'm on Manjaro LInux, Gnome edition

Actual results:

Nothing. The dialog window closed, and the pdf file did not appear in the specified directory

Expected results:

The pdf file should be created.

Comment 1

[WaltS48 [:walts48]]

Kuba,

Thunderbird 87.0 is EOL and replaced by the current 88.0b1.

I can reproduce using Thunderbird 88.0b1, and 89.0a1 on Fedora 33 Workstation, Gnome desktop.

Doesn't matter if it is a saved file or an email selected in Thunderbird for me.

Comment 2

[WaltS48 [:walts48]]

Works for me using 87.0b3 and 88.0b1 on Windows 10, but not 89.0a1.

Comment 3

[Magnus Melin [:mkmelin]]

Attachment: Bug 1701172 - make printing work (missing Services import). r=aleca

Comment 4

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/comm-central/rev/581d4a83bf06
make printing work (missing Services import). r=aleca

Comment 7

[Wayne Mery (:wsmwk)]

I haven't tracked bug 1678109. Is this correct? status-thunderbird88: → unaffected

If 88 beta is affected, can we uplift this patch?

Comment 8

[Magnus Melin [:mkmelin]]

What was fixed was a trunk only issue.

Comment 9

[Steve Edmonds]

This is marked as resolved, shown as fixed in the 89b1 release notes but still present, Linux and TB 89b1.

Comment 10

[Magnus Melin [:mkmelin]]

Just tried again. Works for me.
If you still have a problem, file a new bug, but please check if you can find what might be causing it.

Comment 11

[Steve Edmonds]

I have OpenSuse Leap 15.2, KDE and 2 physical printers configured.
Printing to PDF prints to the top physical printer in the list in the print dialogue.
This is the same result as for bug https://bugzilla.mozilla.org/show_bug.cgi?id=1703438

I.e. Printing to file and printing to printers have the same result.

Comment 12

[Magnus Melin [:mkmelin]]

Ok, but that issue is tracked by bug 1703438.