1705091 - The elements from the existing/updating users "Onboarding" modals are not accessible using a screen reader software

Status: VERIFIED FIXED

(Firefox :: Messaging System, defect, P1)

Description

[Marius Coman [:mcoman], Ecosystem QA]

[Notes]:

• On Windows 10 x64 (using the "NVDA" software) and Linux Mint 20 x64 (using the "Orca" software) the "Primary" and the "Secondary" buttons are successfully recognized by the screen reader software if the "Tab" key is pressed.

[Affected versions]:

• Firefox 89.0a1 - Build ID: 20210414093129

[Affected Platforms]:

• Windows 10 x64
• macOS 10.15.7
• Linux Mint 20 x64

[Prerequisites]:

• Have a new Firefox profile.
• Have a screen reader software installed and turned on.

[Steps to reproduce]:

1. Open the browser and navigate to the "about:config" page.
2. Set the "browser.startup.homepage_override.mstone" pref to "88.0".
3. Restart the browser and observe the behavior.

[Expected result]:

• All the elements from the existing/updating user's "Onboarding" modal are successfully recognized by the screen reader software.

[Actual result]:

• The elements from the existing/updating user's "Onboarding" modal are not accessible through the screen reader software.

[Additional Notes]:

• On Windows using the "NVDA" software, the text strings are recognized at mouse hover.
• On macOS, the page behind the “Onboarding” modal is recognized and read by the “VoiceOver” software after the browser update.
• Also, this issue is not reproducible with the new user “Onboarding”. On this page, all the elements are successfully recognized by the screen reader software.

Comment 1

[Ron Manning]

https://jira.mozilla.com/browse/UJET-88

Comment 2

[Ed Lee :Mardak]

Attachment: Bug 1705091 - Set various roles and aria attributes on the upgrade dialog r?pdahiya

Use labelledby and describedby to have reasonable reading of the dialog and buttons. Set live for dynamic changes. Remove spacers and other items from the accessibility list.

Comment 3

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/38bede45c2df
Set various roles and aria attributes on the upgrade dialog r=pdahiya

Comment 4

[Andreea Pavel [:apavel]]

https://hg.mozilla.org/mozilla-central/rev/38bede45c2df

Comment 5

[Marius Coman [:mcoman], Ecosystem QA]

I have verified that this issue is no longer reproducible with the latest Firefox Nightly (90.0a1 Build ID - 20210421095627) and the latest Firefox Beta (89.0b2 Build ID - 20210420191345) installed on Windows 10 x64 and Linux Mint 20 x64. Now I can confirm that the elements from the existing users Onboarding modal are successfully recognized by a screen reader software (NVDA on Windows 10 and Orca on Linux Mint 20).

However, the modal's "Not now" button is not recognized by the "VoiceOver" software on macOS, but I've logged a separate issue for this behavior (see Bug 1706977).