[SUMO KB] DRM content will no longer be supported on Linux 32bit
Categories
(support.mozilla.org :: Knowledge Base Content, task)
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(Not tracked)
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(Reporter: bryce, Unassigned)
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Details
Widevine has discontinued support for Linux 32 bit. This means we are no longer able to ship a CDM to that platform. From the end of May 2021 we expect most DRM content to no longer work for Linux 32 bit builds.
Would it be possible to update the DRM article to reflect that only Linux 64 bit is supported?
Please let me know if I can provide any further information.
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Updated•4 years ago
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Updated•4 years ago
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Comment 1•4 years ago
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See https://support.mozilla.org/en-US/kb/enable-drm/history
The "Supported platforms" section was recently updated to replace "x86 and x64 Linux" with "x64 Linux".
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Comment 2•4 years ago
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I added a note to the "Playing DRM-controlled content in Firefox" section of https://support.mozilla.org/en-US/kb/enable-drm
with this content:
Note: Google Widevine ended support for 32-bit Linux on May 31, 2021. Only 64-bit Linux is supported.
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Updated•4 years ago
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Isn't is possible to contact Widevine and ask them to keep supporting these Linux 32 bit and Mac OS x 10.9/10.10 platforms, possibly with a special version EOL version, because Widevine 4.10.1582.2 still worked until Widevine stopped providing a valid license for playing DRM protected content on June 1st ?
Now these users are totally cut off from seeing this DRM content where this merely looks like a license issue even if this would mean only SD content and not HD.
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Comment 4•4 years ago
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(In reply to dickvl from comment #3)
Isn't is possible to contact Widevine and ask them to keep supporting these Linux 32 bit and Mac OS x 10.9/10.10 platforms, possibly with a special version EOL version, because Widevine 4.10.1582.2 still worked until Widevine stopped providing a valid license for playing DRM protected content on June 1st ?
Now these users are totally cut off from seeing this DRM content where this merely looks like a license issue even if this would mean only SD content and not HD.
Support for those platforms is unlikely to change. The state prior to this was essentially an EOL. I appreciate it's a frustrating situation for those affected, but the avenues for continued support here have been exhausted.
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