1713266 - PDF with single large page shows no content

Status: VERIFIED FIXED

(Firefox :: PDF Viewer, defect, P2)

Description

[Martin Thomson [:mt:]]

Not sure what is going on here, but it doesn't render any content. The document is a single page.

Works fine in Chromium-based browsers (Edge from testing, Chrome from others' reports).

Comment 1

[Kenan]

Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:96.0) Gecko/20100101 Firefox/96.0 (nightly)

I tried to open the pdf and it doesn't render any content, but when changing the scaling from "automatic" to 10%, it took some 20 sec but then I saw a rendered page.

Might be related with https://bugzilla.mozilla.org/show_bug.cgi?id=1588435 ?

Comment 2

[Kenan]

the console output:

Beim Darstellen der Seite trat ein Fehler auf.
PDF.js Version 2.12.126 (build: e1a35e7bb)
Nachricht:
Aufrufliste: beginDrawing@resource://pdf.js/build/pdf.js:5437:26
initializeGraphics@resource://pdf.js/build/pdf.js:3906:14
__webpack_modules__</render/<@resource://pdf.js/build/pdf.js:2472:26
viewer.js:1181:15
_otherError resource://pdf.js/web/viewer.js:1181
renderView: "[Exception... "Failure" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://pdf.js/build/pdf.js :: beginDrawing :: line 5437" data: no]" viewer.js:4127:19
renderView resource://pdf.js/web/viewer.js:4127

Comment 3

[Ania]

I can reproduce this on macOS 11.6 (blank 1-page document in displayed Firefox, multi-page document renders successfully in Chrome).

Comment 5

[john99991]

@THausherr on Github says my issue is a different one https://github.com/mozilla/pdf.js/issues/6741#issuecomment-1036492219

Comment 6

[Calixte Denizet (:calixte)]

If I understand correctly, the problem is slightly different but the root cause is the same: the canvas is too big.
If I unzoom enough the pdf (at 10%) I get:

Crash Annotation GraphicsCriticalError: |[G0][GFX1-]: Attempting to allocate a texture of size 164x30237 above the limit, trimming (t=2199.35) [GFX1-]: Attempting to allocate a texture of size 164x30237 above the limit, trimming

So we're still hitting this issue we've with canvas limits.

Comment 7

[Kenan]

Opening the pdf file in Acrobat gives a warning
(in german) "Fehler: Die Abmessungen dieser Seite liegen ausserhalb des zulässigen Wertebereiches. Bestimmte Seiteninhalte werden unter Umständen nicht angezeigt."

-> which means the size of the page are too large, parts of the document will possibly not be displayed.

Maybe we should add a similiar warning, if we can predict such a behavior.

Comment 8

[Marco Castelluccio [:marco]]

Probably bug 1492303 and this bug will have the same fix (https://github.com/mozilla/pdf.js/issues/6419).

Comment 9

[Ardelean Oana, Desktop Test Engineering [:oardelean]]

Issue is reproducible on a 2022-08-04 Firefox Nightly build on Windows 10.
Verified as fixed on Firefox Nightly 139.0a1 and Firefox 138.0b2 on Windows 10, Ubuntu 22, macOS 14.