1718440 - Firefox menu collapses itself and does not scale itself to window height when having multiple screens

Status: RESOLVED INCOMPLETE

(Firefox :: Menus, defect)

Description

[bgucer]

Attachment: menu.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/89.0.4389.128 Safari/537.36 OPR/75.0.3969.285

Steps to reproduce:

I have a screen connected to my laptop via HDMI port. The screen width/height/resolution is bigger than the laptops internal screen. I would like to use the Firefox on the smaller screen. I launch the Firefox with the latest version updated and it shows up as attached.

Actual results:

When I click on the menu icon, or any icon, it shows as a scaled down version of the overlay. and a scrollbar appears on menu. its very inconvenient and discourages me to use Firefox. This does not happen in other competitor browsers.

Expected results:

Menu (and all other icons) should be visible fully despite having different screens to display. They shouldn't scale themselves to the biggest screen, but to the current screen.

Comment 1

[bgucer]

Attachment: screen_size.png

This is my screen resolution.

Comment 2

[bgucer]

Attachment: help.png

This is proof I'm running latest Firefox, I even tried Developers Edition, but it seems to happen there as well.

Comment 3

[bgucer]

I made this report on another browser, the actual user agent is : Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0

Comment 4

[Andrei Purice]

Hey bgucer,
I tried reproducing this issue on the latest versions of Firefox Nightly 91.0a1 (2021-06-27), 90.0b12 and release 89.0.1 but the menu is unchanged for me.

Can you test the issue while in Safe Mode? You can find helpful info here : https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode .
Also a fresh new profile could help. You can find more about creating a new profile here : https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems#w_6-create-a-new-firefox-profile .
If possible, you can test this issue on the nightly build as well. Download the build from : https://www.mozilla.org/en-US/firefox/nightly/all/ .

Comment 5

[Mike Conley (:mconley) (:⚙️)]

Hi bgucer, does the video in bug 1718720 comment 3 reflect your experience? This might be a dupe of that one.

Comment 6

[Andrei Purice]

Marking this as Resolved > Incomplete due to reporter's lack of response.
If the issue reoccurs or still persists feel free to re-open or file a new bug.