1718647 - Issues with accentuated characters when filling and saving PDF files

Status: RESOLVED DUPLICATE of bug 1666824

(Firefox :: PDF Viewer, defect, P3)

Description

[Laurent Bigonville]

Attachment: PetitPat_Form_2013.pdf

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

0. Open PDF liked on page http://patrimoine.brussels/liens/formulaires/demande-de-prime-petit-patrimoine/view
1. Fill the fields in the PDF and use some accentuated characters (é,è,...)
2. Save the PDF

(I'm using fr_BE.UTF-8 locales)

Actual results:

When opening the PDF in evince, the accentuated characters are rendered with mostly Ø

Expected results:

The accentuated characters are properly rendered

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::PDF Viewer' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[Peter Magyari (Desktop QA)]

I was able to reproduce the issue on Firefox 89 and Firefox 91.0a1

Thank you for reporting!

Comment 3

[Calixte Denizet (:calixte)]

We could render the string using Helvetica for the font.
More generally we could try to implement font subsetting in order to render these non-latin characters (with the condition to have a font).

Comment 5

[Monica Chiorean]

Could not reproduce issue on Win10x64 using build 109.0a1(20221116182402). "é" is correctly displayed on pdf, pdf print-preview and saved pdf.

Comment 6

[Daniel Bodea [:danibodea]]

I've managed to reproduce it and not by saving it and reopening it, but by editing it with accented letters and then opening print preview in Nightly v89.0a1 and Release v107.0 and Beta v108.0b4.
It is no longer reproducible in Beta v108.0b5 and Nightly v109.0a1.
This fix was verified in Win10 and Ubu22.