Closed Bug 1721174 Opened 3 years ago Closed 3 years ago

Will not print entire page

Categories

(Core :: Printing: Output, defect)

Firefox 90
defect

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()

RESOLVED DUPLICATE of bug 1720621

People

(Reporter: SidN, Unassigned)

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86.10 KB, application/pdf
Details
Attached file Printing Results

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:89.0) Gecko/20100101 Firefox/89.0

Steps to reproduce:

On the newest update, 90.0.0 and 90.0.1, when you go to print order confirmations directly from a website like Staples, Office Depot, and Ebay. All we did is hit print, make sure printer settings are 8.5x11 and on portrait, and we hit print. Note - we are a printer company so we know printers and printers setting very well.

Actual results:

It cuts off 1/6 of the right side. Specifically, printing order confirmations where along the right side, it shows the total amount you paid. The amount gets cut off when printing Portrait. If you switch the setting to landscape, it prints all the info. Attached are three pages. First page, you will see there is data missing on the right side, like quantities and dollar amounts. Page 2 and 3 are the results when we switched the print settings to landscape. You can see the dollar amounts properly printed off.

Expected results:

Print the entire page. I had to downgrade Firefox to 89 to fix the issue. So that is confirmation the issue with with the recent upgrade.

The Bugbug bot thinks this bug should belong to the 'Core::Printing: Output' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Printing: Output
Product: Firefox → Core

In version 90.0.1, crossword puzzles cannot print entirely.

Reproduce by going to New York Times or Washington Post and try to print a crossword.

Actual results: the right side and the bottom are cut off.

Expected result: an entire crossword puzzle.

Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Resolution: --- → DUPLICATE

Actually this bug is more in line with Bug #1721895 -- printing to paper and not getting it right. The symptoms are the same, and I'll bet if the reporter re-sizes (re-scales) the page size, it may or may not eventually fit the page width but it will probably still have parts missing top & bottom.

(I tried the NY Times Crossword, but it requires a subscription and in any case it seems to be an app and that confounds things. The crossword-only version of NYTC on Seattle Times doesn't want to print at all. The crossword on Washington Post (lifted from LA Times) prints fine to PDF and to my HP M118 LaserJet, but only if you fit-to-page or scale it down. But the point is well taken -- what used to work no longer works.)

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