Closed Bug 1737870 Opened 4 years ago Closed 4 years ago

cannot print while using firefox browser for windows10

Categories

(Toolkit :: Printing, defect)

Firefox 93
defect

Tracking

()

RESOLVED DUPLICATE of bug 1735007

People

(Reporter: corecorp1, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0

Steps to reproduce:

(1) opened email and tried to print email and attachment.
(2) made payment to credit card using firefox private browser.
(3) Opened a random website using firefox browser.

Actual results:

(1) could not print email and email attachment.
(2) could not print credit card payment receipt.
(3) could not print random website page using firefox browser.

Expected results:

(1) should be able to print email and email attachments using firefox browser.
(2) should be able to print payment confirmation receipt using firefox browser.
(3) should be able to print any website page using firefox browser.

Able to print all 3 functions using Brave Browser; why can't this be done within Firefox?

The Bugbug bot thinks this bug should belong to the 'Toolkit::Printing' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Component: Untriaged → Printing
Product: Firefox → Toolkit

Thanks for filing the bug. Printing should work in all those scenarios. This support article has some details on how printing should work. Can you describe what exactly isn't working? Do you get the print dialog but clicking the "Print" button doesnt do anything? Or does the dialog never show up?

Flags: needinfo?(corecorp1)

This looks to be the exact same bug you filed already, and :gijs already asked you the same questions there. We don't need to track this separately, I'll duplicate it.

Status: UNCONFIRMED → RESOLVED
Closed: 4 years ago
Flags: needinfo?(corecorp1)
Resolution: --- → DUPLICATE
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